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Software Engineer, Agent

SierraSydneyEngineering
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Salary
$235K - $425K AUD
Job type
Full-time
Work mode
Remote
Posted
13 Apr 2026
Status
Open · checked 7d ago

About this role

Sierra is hiring a remote-friendly Software Engineer, Agent based in Sydney to design and deliver production-grade AI agents for global enterprises. This full-time engineering role suits builders who enjoy working directly with customers to shape the future of AI-driven business solutions.

Role Overview

As a Software Engineer, Agent at Sierra, the selected professional will build, tune, and evolve AI agents across diverse industries like commerce, healthcare, and finance. The position grants complete ownership over the agent development life cycle, spanning from initial pilot stages through deployment and continuous iteration. Team members collaborate closely with enterprise leaders to address complex business needs and translate those insights into platform enhancements.

Key Responsibilities

Design and deploy mission-critical, highly performant AI agents that run reliably in production environments.
Own the entire agent development life cycle, managing pilots, deployments, and ongoing improvements.
Collaborate directly with major enterprises and startups to understand operational challenges and apply AI solutions.
Shape platform evolution by prototyping new tools, surfacing unmet needs, and partnering with product and research teams.

Requirements

Demonstrated history of building and scaling end-to-end production systems.
Strong technical problem-solving capabilities suited for fast-paced and ambiguous situations.
High agency, builder mentality with creative resourcefulness for overcoming obstacles.
Comfort engaging directly with customers to comprehend requirements and deliver real-world solutions.
Clear, persuasive communication skills tailored for both technical and non-technical stakeholders.

Nice to Have

Practical experience building or deploying artificial intelligence and large language model systems in production environments.
Background as a founder or founding engineer balancing craft, speed, and ownership.
Familiarity with prompt engineering, evaluation frameworks, retrieval-augmented generation pipelines, and agent tooling.
Prior technical experience using React, TypeScript, or Go.
Previous involvement leading technical projects with external stakeholders or interfacing directly with customers.

Skills and Tools

React
TypeScript
Large Language Models (LLMs)
Retrieval-Augmented Generation (RAG)
Production System Scaling

Salary and Benefits

Annual salary range between $235,000 and $425,000 AUD.
Flexible, unlimited paid time off policies.
Medical, dental, and vision insurance coverage for employees and families.
Life insurance, disability benefits, and local retirement plan options.
Parental leave alongside fertility and family building benefits via Carrot.
Office perks including lunch, snacks, coffee, and discretionary benefit stipends.
Eligibility to participate in company equity plans.

About the Company

Sierra operates as a leading platform for customer-facing artificial intelligence agents, helping major global brands transform customer service and business growth. Co-founded by industry veterans Bret Taylor and Clay Bavor, the organization is anchored by core values of trust, customer obsession, craftsmanship, intensity, and family balance. Sierra maintains an in-person hub in San Francisco alongside growing office footprints across North America, Europe, and Asia.

How to Apply

Interested candidates should visit the official Sierra careers page to submit an application for this opportunity.

Skills and tech stack

ReactTypeScriptLLMRAG

Questions candidates ask

What is the salary range for the Software Engineer, Agent role?

The position offers an annual salary between $235,000 and $425,000 AUD.

Where is the position located?

The role is based in Sydney with remote flexibility.

What skills are useful for this position?

Helpful skills and technologies include React, TypeScript, Large Language Models, and Retrieval-Augmented Generation pipelines.

Who founded Sierra?

Sierra was co-founded by Bret Taylor and Clay Bavor.

What benefits does Sierra offer full-time employees?

Full-time employees receive flexible paid time off, medical, dental, and vision coverage, retirement plans, parental leave, fertility benefits through Carrot, discretionary stipends, and equity plan eligibility.

Ready to apply?

The application is on the official Sierra careers page.

Apply on company site