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Service Technician (Levels 1-3)

serveroboticsGold CoastOperations
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Salary
A$34 – A$44 per hour
Job type
Full-time
Experience
Entry · 1+ yrs
Posted
16 Sept 2026
Status
Open · checked 7d ago

About this role

The Service Technician (Levels 1-3) position at Serverobotics in Gold Coast is an early-career technical role focused on fleet reliability, maintenance, and repairs for sidewalk delivery robots. This position suits individuals with foundational electro-mechanical or technical experience who want to build proficiency in robotics maintenance and diagnostics.

Role Overview

The Service Technician supports fleet reliability by conducting preventive maintenance, structured diagnostics, and component-level repairs on delivery robots. Candidates may be placed in Level 1, Level 2, or Level 3 based on their technical background, diagnostic capabilities, and ability to handle complex repairs.

Key Responsibilities

Execute preventive maintenance, hardware repairs, and component swaps following standard operating procedures.
Run structured diagnostic procedures using approved software and hardware tools.
Perform component-level replacements for motors, sensors, wiring harnesses, and mechanical assemblies.
Record all work accurately in MaintainX with thorough notes, photos, and evidence.
Track inventory, maintain parts usage accuracy, and keep workstations and tool storage organized.
Adhere to safety guidelines, tool-handling standards, and quality throughput expectations.
Participate in safety and technical training while escalating complex or recurring issues to higher-level staff.

Requirements

Possess one to three or more years of hands-on technical experience in electro-mechanical fields, electronics, automotive, robotics, aerospace, or related industries.
Demonstrate an ability to perform basic electrical and mechanical troubleshooting.
Familiarity with standard shop tools, multimeters, and power supplies.
Experience operating in lab, shop, or field-service environments.
Capability to maintain documentation accuracy and follow structured troubleshooting processes.
Flexibility to work weekend shifts as part of a standard five-day schedule.
Ability to meet physical requirements, including standing for long periods, working in lab and field settings, and lifting up to 18.1 kg.

Nice to Have

Completion of a technical training program or trade school certification.
Prior experience utilizing Jira or similar issue-tracking platforms.
Exposure to automation, robotics, or integrated mechanical-electrical systems.

Skills and Tools

Mechanical and basic electrical troubleshooting
Standard shop tools, multimeters, and power supplies
MaintainX and Jira issue tracking
Hardware repairs and component replacements

Salary and Benefits

Compensation is A$34 to A$44 per hour.

About the Company

Serverobotics builds personable sidewalk delivery robots designed to remove deliveries from congested streets, expand delivery availability, and support local businesses. The organization consists of tech industry veterans across hardware, software, and design who leverage robotics, machine learning, and computer vision to solve real-world problems.

How to Apply

Interested candidates should apply on the official company careers page.

Skills and tech stack

Questions candidates ask

What is the pay rate for this position?

The position pays between A$34 and A$44 per hour.

What experience is required to apply?

Applicants need 1 to 3+ years of hands-on technical experience in electro-mechanical, automotive, electronics, robotics, aerospace, or similar industries.

What software is used for documentation?

All work must be documented accurately in MaintainX, with potential familiarity with Jira.

Are there physical requirements for the job?

Yes, requirements include standing for extended periods, working in lab and field environments, and lifting up to 18.1 kg.

What are the scheduling expectations?

Candidates must have the flexibility to work weekends as part of a 5-day schedule.

Ready to apply?

The application is on the official serverobotics careers page.

Apply on company site