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Service Technician I

serveroboticsDowntown Los AngelesOperations
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Salary
$22 – $24 per hour
Job type
Full-time
Experience
Entry · 1+ yrs
Posted
7 Oct 2026
Status
Open · checked 7d ago

About this role

This role suits early-career technicians with foundational electro-mechanical background who want to build expertise in autonomous delivery hardware. Based in Downtown Los Angeles, the Service Technician I position involves maintaining and repairing sidewalk delivery robots to support fleet reliability.

Role Overview

The Service Technician I position at Serve Robotics focuses on ensuring fleet uptime and repair quality in Downtown Los Angeles. This full-time role involves executing preventive maintenance, conducting structured diagnostics, and performing component-level repairs on delivery robots while working from a shop, lab, or field-service environment.

Key Responsibilities

Complete basic to moderate hardware repairs, component replacements, and preventive maintenance following standard operating procedures.
Run structured diagnostic procedures with approved hardware and software tools.
Perform validation testing and inspections to verify repair effectiveness.
Replace component-level parts including sensors, motors, mechanical assemblies, and harnesses.
Escalate recurring or complex failures to higher-level staff.
Log all work details, photos, and evidence accurately in MaintainX.
Track parts usage and support inventory management.
Keep work areas, storage spaces, and tools organized.
Adhere to tool-handling standards and safety protocols.
Meet quality and throughput metrics for assigned tasks.
Identify systemic concerns and repeat repair patterns.
Participate in required safety and technical training sessions.

Requirements

Possess one to three plus years of hands-on technical experience in robotics, automotive, electronics, aerospace, electro-mechanical, or similar fields.
Demonstrate the ability to carry out basic electrical and mechanical troubleshooting.
Familiarity with general shop tools, multimeters, and power supplies.
Prior experience working in field-service, lab, or shop environments.
High attention to detail and accurate documentation skills.
Ability to adhere to structured troubleshooting workflows.
Flexibility to work weekend shifts as part of a five-day schedule.
Physical ability to lift up to 18.1 kg, stand for long periods, and work directly with tools and lab equipment.

Nice to Have

Completion of a technical training program or trade school certification.
Prior experience using Jira for issue tracking.
Exposure to automation, robotics, or integrated mechanical-electrical systems.

Skills and Tools

Mechanical and basic electrical troubleshooting
Standard diagnostic tools including multimeters and power supplies
MaintainX for documentation
Jira (preferred)

Salary and Benefits

Pay rate ranges from $22 to $24 per hour.
Equity offerings included.

About the Company

Serve Robotics designs personable sidewalk delivery robots to handle commercial deliveries, reduce street congestion, and expand delivery access for customers, merchants, and pedestrians. The enterprise operates fleets in Los Angeles, Miami, Dallas, Atlanta, and Chicago. The workforce consists of tech industry veterans across design, hardware, and software who apply machine learning, robotics, and computer vision disciplines to solve urban mobility problems collaboratively.

How to Apply

Interested candidates should submit applications directly on the official company careers page.

Skills and tech stack

MaintainXJiraComputer VisionMachine Learning

Questions candidates ask

What is the location of the Service Technician I role?

The position is located in Downtown Los Angeles.

What is the hourly pay rate and compensation?

The salary ranges from $22 to $24 per hour and includes equity offerings.

How many years of experience are required?

The role requires one to three plus years of hands-on technical experience in fields such as electro-mechanical, automotive, robotics, aerospace, or electronics.

What software is used for documentation?

Work must be accurately documented using MaintainX.

Are weekend shifts required?

Yes, candidates must have the flexibility to work weekends as part of a five-day schedule.

Ready to apply?

The application is on the official serverobotics careers page.

Apply on company site