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Operations Associate (Midtown, Atlanta)

serveroboticsAtlanta, GAOperations
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Salary
$22 per hour
Job type
Full-time
Experience
Entry
Posted
8 Oct 2026
Status
Open · checked 7d ago

About this role

Based in Atlanta, Georgia, the Operations Associate role at Serve Robotics involves supporting autonomous delivery robots in the field and maintaining reliable daily service. This position suits candidates with a valid driver's license and strong problem-solving skills who want a hands-on position in the robotics industry.

Role Overview

The Operations Associate ensures the smooth execution of autonomous deliveries by providing on-the-ground support for robotic units. Workers manage deployment, handle light maintenance, and assist robots when they encounter unexpected obstacles or technical issues in the Midtown area.

Key Responsibilities

Support robots in the field to maintain readiness, coordinate responses, and ensure reliable order fulfillment.
Prepare, inspect, clean, and position robots during deployment processes.
Track, document, and close escalation tickets while maintaining accurate operational records.
Operate company vehicles safely to move, recover, or reposition robotic units.
Adhere to safety standards, report critical events, and follow personal protective equipment guidelines.
Perform end-of-shift recovery by securing, charging, sanitizing, and accounting for all equipment.
Handle, maintain, and store all company-issued tools and protective gear properly.

Requirements

Hold a valid driver's license.
Comfort operating mid-size utility vehicles.
Ability to lift and maneuver items weighing up to 50 pounds.
Professional communication skills for customer engagement.
Availability to work flexible hours, including nights, weekends, and holidays.

Nice to Have

One year of experience in last-mile delivery, robotics, or customer-facing industries.
Familiarity with Jira for tracking and documentation.
Experience using Slack for workplace communication.
Strong organizational, collaborative, and problem-solving abilities.

Skills and Tools

Jira
Slack
Utility vehicle operation
Fleet maintenance and asset tracking

Salary and Benefits

Hourly pay of $22 per hour.

About the Company

Serve Robotics designs sidewalk delivery robots to remove deliveries from congested streets and serve local businesses and customers. The enterprise operates in cities such as Los Angeles, Miami, Dallas, Atlanta, and Chicago, utilizing a team of technology veterans specializing in software, hardware, design, robotics, machine learning, and computer vision.

How to Apply

Interested candidates should visit the official company careers page to submit an application.

Skills and tech stack

Questions candidates ask

What is the hourly pay for the Operations Associate role?

The position pays $22 per hour.

Where is the job located?

The role is onsite in the Midtown hub of Atlanta, Georgia.

What are the physical demands of the job?

Employees must be able to lift and maneuver items weighing up to 50 pounds, walk or bike several miles per day, and work in various weather conditions.

Are there specific shift requirements?

Yes, workers must be willing and able to work flexible hours, which can include nights, weekends, and holidays.

What driving requirements does the job have?

Candidates must hold a valid driver's license and be comfortable driving mid-size utility vehicles or operating company vehicles and e-bikes for work purposes.

Ready to apply?

The application is on the official serverobotics careers page.

Apply on company site