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Senior Software Engineer, Voice AI

CloakedNew York, NYEngineering
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Salary
$200K – $230K
Job type
Full-time
Work mode
Remote
Experience
Senior · 5+ yrs
Posted
5 Oct 2026
Status
Open · checked 7d ago

About this role

This role suits an experienced software engineer with a background in real-time voice systems who wants to build privacy-focused AI products in New York, NY. Cloaked seeks a Senior Software Engineer, Voice AI to develop real-time conversational agents that screen and manage incoming calls.

Role Overview

The organization is looking for a Senior Software Engineer to join the Call Guard team in New York, NY. The professional will own major parts of the technical stack, focusing on voice agent design, conversational latency, adversarial robustness, and backend infrastructure.

Key Responsibilities

Design and deploy production voice agents that interact with unknown callers, classify intent, and block scams automatically.
Manage core components of the Call Guard real-time voice AI stack and contribute to architectural direction.
Reduce end-to-end conversational latency across speech-to-text, reasoning engines, and text-to-speech systems.
Develop defenses against adversarial AI callers and voice-cloning attacks.
Test and integrate frontier models including large language models and speech frameworks for production use.
Build and maintain telephony, VoIP routing, and cloud infrastructure.
Collaborate with product, design, and mobile teams to deliver user experiences.
Maintain code quality through reviews, design discussions, and knowledge sharing.
Utilize AI coding tools daily to increase development speed.

Requirements

Five or more years of production software development experience, focusing on real-time or distributed systems.
Practical experience launching voice or conversational AI products in production environments.
Proficiency with modern voice AI stacks such as Whisper, Deepgram, ElevenLabs, Cartesia, LiveKit, and Pipecat.
Production background working with large language models and agent frameworks like LangChain, LangGraph, or LlamaIndex.
Experience minimizing latency in real-time systems.
Proficiency in Python and Go for building secure backend systems and APIs.
Background in cloud infrastructure using AWS or GCP with containerized deployments.
Experience launching consumer products at scale.
Regular use of AI coding assistants with proper implementation judgment.

Nice to Have

Telephony, VoIP, SIP, or carrier-level call routing background.
WebRTC or real-time media infrastructure knowledge.
Experience in speech recognition, signal processing, or audio engineering.
Familiarity with adversarial machine learning, AI safety, or anti-fraud systems.
Experience handling personally identifiable information and sensitive data.
Prior involvement with consumer privacy or security products.

Skills and Tools

Python
Go
Whisper
Deepgram
ElevenLabs
Cartesia
LiveKit
Pipecat
LangChain
LangGraph
LlamaIndex
AWS
GCP
Cursor
Claude
Codex

Salary and Benefits

Salary ranging from $200K to $230K with equity and bonus offerings.
Comprehensive medical, dental, and vision insurance with employer-covered majority premiums.
Company-paid basic life insurance and 401(k) with company match.
Competitive paid time off, floating holidays, and sick days.
Paid parental leave for birth, adoption, or foster placement.
Monthly wellness and meals stipend alongside a home office stipend and company laptop.
Unlimited professional development fund and conference attendance support.
Hybrid office model in New York with fully stocked kitchens and team outings.

About the Company

Cloaked develops digital safety and privacy tools including masked contact information, data broker removal, and AI call screening. The company has protected millions of identities, backed by a Series B funding round.

How to Apply

Candidates should apply on the official company careers page.

Skills and tech stack

Questions candidates ask

What is the salary range for the Senior Software Engineer, Voice AI role?

The salary ranges from $200K to $230K, and the compensation package also includes equity and a bonus.

Where is this position located?

The role is based in New York, NY, utilizing a hybrid work model.

How many years of experience are required?

Candidates must have 5 or more years of experience building production software, particularly in real-time or distributed systems.

What benefits are provided for full-time employees?

Benefits include medical, dental, and vision coverage with most premiums covered by the company, basic life insurance, a 401(k) with match, competitive PTO, parental leave, wellness and meal stipends, and an unlimited professional development fund.

What tech stack is used for voice AI development?

The voice AI stack includes tools like Whisper, Deepgram, ElevenLabs, Cartesia, LiveKit, Pipecat, LangChain, LangGraph, and LlamaIndex.

Ready to apply?

The application is on the official Cloaked careers page.

Apply on company site