Security Technical Program Manager
About this role
Sierra is looking for a Security Technical Program Manager to join its team in San Francisco, California on a full-time basis. This role suits an experienced professional who wants to lead critical security initiatives, shape infrastructure strategy, and ensure customer trust in a fast-paced environment.
Role Overview
In this position, the professional will drive high-impact security and infrastructure initiatives from start to finish. The individual will own program execution, planning, and health by sequencing work, tracking risks, and establishing clear milestones. The role requires partnering with engineering and security leaders to align risk reduction with platform growth and long-term scalability. The candidate will transform ambiguous challenges into structured programs with measurable outcomes and maintain clear communication with senior leadership regarding program dependencies and tradeoffs.
Key Responsibilities
Requirements
Nice to Have
Skills and Tools
Salary and Benefits
About the Company
Sierra serves as a leading platform for customer-facing artificial intelligence agents, partnering with major global brands to transform customer service and business growth. The company operates primarily in-person out of San Francisco, alongside growing international offices. Guided by core values of trust, customer obsession, craftsmanship, intensity, and family, Sierra fosters a culture of high performance combined with personal support. The organization was co-founded by Bret Taylor and Clay Bavor, bringing decades of industry leadership from prominent technology companies.
How to Apply
Interested candidates should visit the official Sierra careers page to submit an application.
Skills and tech stack
Questions candidates ask
What is the location of this job?
This position is based in San Francisco, California, as Sierra is primarily an in-person company.
What is the salary range for the Security Technical Program Manager role?
The annual salary ranges from $210,000 to $285,000 USD.
What are the primary qualifications needed?
Candidates need experience running security-focused technical programs in fast-growing SaaS environments, technical fluency in cloud infrastructure and IAM, the ability to execute through ambiguity, and strong communication skills.
What benefits are provided to full-time employees?
Full-time employees receive flexible paid time off, medical, dental, and vision benefits, life and disability insurance, retirement plans, parental leave, Carrot fertility benefits, daily lunch and snacks, a discretionary benefit stipend, and equity plan eligibility.
Who co-founded Sierra?
Sierra was co-founded by Bret Taylor and Clay Bavor.