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Scale Customer Success Manager (GEO)

Peec AINew York CityCustomer Experience
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Salary
$80K - $120K USD
Job type
Full-time
Posted
4 May 2026
Status
Open · checked 7d ago

About this role

Peec AI is hiring a full-time Scale Customer Success Manager in New York City to help brands and agencies navigate the shift toward AI-driven search. This on-site role is well-suited for professionals with a background in SEO, organic growth, and client consulting who want to shape a new market category.

Role Overview

Peec AI is looking for a Scale Customer Success Manager to join the team in New York City. In this position, the professional will guide new clients and agencies on how to utilize the analytics platform to boost visibility across ChatGPT, Claude, Gemini, and Google's AI Overviews. The role blends strategic SEO expertise with a commercial approach, involving product demonstrations, account setups, and direct advisory work to ensure client success in generative search.

Key Responsibilities

Onboard and activate new key clients by teaching them how to leverage the Peec AI platform for top rankings in AI search.
Evaluate client websites, content, and search metrics to uncover opportunities across traditional search engines, AI assistants, and generative surfaces.
Conduct advisory sessions with prominent brands and agencies to translate growth objectives into practical Generative Engine Optimization (GEO) strategies.
Drive the full sales cycle from inbound inquiries to closing deals while meeting a defined sales quota.

Requirements

Possess one to three years of practical experience in SEO or organic growth, preferably within a top-tier SEO agency.
Maintain a deep grasp of technical SEO, content strategy, search intent, and how organic performance impacts business results.
Demonstrate strong consulting abilities, including presenting strategic recommendations and challenging client perspectives constructively.
Communicate SEO concepts clearly and simply for marketing and brand teams.
Show enthusiasm for the transition from traditional search links to generative AI platforms.
Exhibit confident verbal and written communication skills in English for client workshops, calls, and written guidance.

Nice to Have

Experience creating frameworks such as SEO playbooks, content strategies, or client measurement models.
Prior exposure to AI search.
Background in B2B, SaaS, or SEO sales.
Experience working in a high-growth, venture-backed SaaS or marketing technology company.
Verbal and written proficiency in French, Portuguese, or Spanish.

Skills and Tools

Technical SEO
Content Strategy
Search Intent Analysis
B2B Sales and Account Management
Client Consulting and Presentations

Salary and Benefits

Base annual salary ranging from $80,000 to $120,000.
Anticipated on-target earnings between $100,000 and $150,000.
Meaningful equity so employees share in the company's financial upside.
Comprehensive benefits package.
A collaborative and high-energy in-office work environment in New York.

About the Company

Peec AI is an analytics platform designed for the era of AI search, helping marketing, SEO, and growth teams track brand visibility across platforms like ChatGPT, Claude, and Gemini. Backed by 20VC and Singular with over $15M in ARR, the Series A company operates with a team of more than 80 people across its Berlin headquarters and its New York office.

How to Apply

Interested candidates should visit the official Peec AI careers page to submit an application for this position.

Questions candidates ask

What is the location of the Scale Customer Success Manager role?

The position is based out of the Peec AI New York office and is an in-site role.

What is the salary range for this position?

The base annual salary is between $80,000 and $120,000, with anticipated on-target earnings ranging from $100,000 to $150,000.

How much experience is required?

Candidates should have 1 to 3 years of hands-on SEO or organic growth experience, ideally at a top-tier SEO agency.

Does the role involve sales responsibilities?

Yes, the position requires managing the full sales cycle from inbound to close and meeting a sales quota alongside customer success duties.

What company backing does Peec AI have?

Peec AI is a Series A company backed by 20VC and Singular, with over $15M in ARR.

Ready to apply?

The application is on the official Peec AI careers page.

Apply on company site