About this role
Sierra is building a leading platform for customer-facing AI agents, helping major global brands transform how they serve customers and grow their businesses. The Sales Engineering Manager for APJ will build and lead the sales engineering team across Southeast Asia, Australia & New Zealand, Korea, and Japan, adapting the technical sales motion to each market's specific customers, languages, and buying processes. Reporting to the Head of Sales Engineering, the manager will drive the go-to-market function by designing and demoing agent products, offering technical solutions, and partnering closely with regional sales leaders, product teams, and agent engineering.
Candidates stepping into this position will manage and mentor team members, establish clear performance KPIs, and guide the team through early customer conversations. Success in the role requires deep alignment with company values such as customer obsession, craftsmanship, and trust, alongside the ability to connect complex business problems with practical AI solutions for both technical and non-technical audiences. A candidate with a strong track record of deploying and leading technical sales teams across the APJ region will thrive in this environment.
What you will do
- Manage and mentor a team of Sales Engineers while providing support to onboard and develop team members.
- Establish and communicate key performance indicators and objectives to monitor individual and team progress.
- Design and demo agent products, offering technical solutions and answering inquiries regarding platform capabilities.
- Collaborate cross-functional with Sales, Product, and Agent Engineering teams to drive the go-to-market function.
- Engage with future customers in earliest conversations to understand and anticipate their needs.
- Identify and strengthen partnerships between Sales Engineering and Sales teams to ensure alignment and efficient handoffs.
- Build and lead the Sales Engineering team across Southeast Asia, Australia & New Zealand, Korea, and Japan.
What you need
- Bring six or more years of experience in managing a team of Sales Engineers or Solutions Engineers.
- Possess past experience in demo building, presenting, and working with clients in a go-to-market function.
- Demonstrate experience in relationship-building with potential customers, including executives and technical leaders.
- Have experience leading the sales process with enterprise customers.
- Show a track record of deploying and leading technical sales teams across APJ markets.
- Hold a Bachelor's Degree or above, with a bonus for Computer Science or a related field.
Nice to have
- Bachelor's degree in Computer Science or related field
Benefits
- Flexible unlimited paid time off
- Medical, dental, and vision benefits for employees and their families
- Life insurance and disability benefits
- Parental leave and fertility and family building benefits through Carrot
- Discretionary benefit stipend
- Free alphorn lessons
Questions candidates ask
Where is the company located?
Sierra is primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia, including Singapore.
Who does this role report to?
This role reports to the Head of Sales Engineering.
What markets will this team cover?
The team covers Southeast Asia, Australia & New Zealand, Korea, and Japan.