About this role
This remote-friendly Program Manager position at Tillster in Mexico City involves leading strategic internal and customer-facing initiatives for major global hospitality brands. The role suits an experienced professional with a strong background in managing complex projects and cross-functional teams across international markets.
Role Overview
Tillster is hiring an experienced Program Manager and Project Manager to oversee enterprise-level project delivery and strategic client initiatives across global markets. Operating as a primary liaison between the organization and massive restaurant brands, this role ensures successful project completion within scope, on schedule, and aligned with core business targets. The professional in this position understands how project execution directly influences company revenue, brand reputation, and corporate growth. Daily responsibilities include coordinating distributed teams across multiple time zones, managing project lifecycles from kickoff to post-launch, and building strong working relationships with multinational brand and franchisee stakeholders.
Key Responsibilities
Requirements
Nice to Have
Skills and Tools
About the Company
Tillster powers digital ordering solutions and customer engagement platforms for many of the largest restaurant brands in the world. Operating as a growth-phase, venture-funded enterprise, the company gives team members the chance to collaborate globally, work with innovative technology, and contribute to its evolution into an AI-native organization.
How to Apply
Interested candidates should visit the official Tillster careers page to submit an application for this position.
Questions candidates ask
Is this position remote?
Yes, this role is listed as remote with local candidates strongly preferred in Mexico City.
What level of experience is required?
Candidates must have 5 plus years of experience in project management, program management, client services, account management, or customer-facing delivery roles.
What are the educational requirements for the role?
A Bachelor’s degree is required for this position.
What type of software experience is considered a plus?
Experience in SaaS, consultative sales, hospitality, restaurant technology, digital commerce, or enterprise software environments is considered a plus.
Does Tillster provide visa sponsorship for this job?
No, visa sponsorship is not available for this position.