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Product Manager, Intelligence

heidihealth.com.auSan FranciscoProduct
Apply on company site
Salary
A$160K – A$230K
Job type
Full-time
Work mode
Remote
Experience
Mid · 4+ yrs
Posted
22 Sept 2026
Status
Open · checked 7d ago

About this role

Heidihealth.com.au is seeking a Product Manager, Intelligence to build clinical intelligence products in San Francisco, Sydney, or Melbourne, suiting an execution-focused professional experienced in data products, AI, and technical strategy. The role focuses on transforming large volumes of structured health data into analytics, reporting, and AI-native experiences that help clinicians and health systems make better decisions.

Role Overview

Heidihealth.com.au is hiring a Product Manager, Intelligence to lead the creation of clinical intelligence products in San Francisco, Sydney, or Melbourne. This position suits a technical product professional who wants to build AI-native features, reporting systems, and operational insights derived from millions of clinical sessions.

Key Responsibilities

Own product strategy and roadmap for intelligence products, setting clear goals and maintaining accountability for results.
Build intelligent experiences that help clinicians and health systems unlock deeper understanding from clinical data.
Own reporting, analytics, and insight surfaces to increase product value over time.
Scope and ship AI-native features that turn clinical data into proactive insights and decision tools.
Match deep customer understanding with business goals to drive retention and expansion.
Prioritise across new intelligence capabilities, data quality, and supporting infrastructure.
Collaborate with AI and product teams to keep intelligence products ahead of underlying model capabilities.
Work with engineering on technical architecture trade-offs.
Identify patterns that multiple teams solve separately and consolidate them.

Requirements

BA or BS in a technical or analytical field such as Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences, or a related discipline.
Minimum of 4 years of experience in product, infrastructure, or technical roles.
Ability to hold technical discussions with engineers and present infrastructure trade-offs to leadership.
Genuine curiosity about software production and scaling.
Experience building with AI tools such as Cursor and Claude Code.
Fluency with core Large Language Model concepts and systems including prompting, fine-tuning, embeddings, retrieval, and evaluation.
Data fluency to interpret usage data and differentiate product issues from data quality or customer-specific problems.

Nice to Have

Experience in data products or platforms such as metrics layers, data APIs, and semantic modelling.

Skills and Tools

AI tools including Cursor and Claude Code
Core LLM systems (prompting, fine-tuning, embeddings, retrieval, evaluation)
Data products and platforms (metrics layers, data APIs, semantic modelling)

Salary and Benefits

Salary range of A$160K to A$230K plus equity
Healthcare, dental, and vision benefits
401k with a 3% company match
$700 annual learning and development budget
$100 per month health and wellness allowance
$500 home office budget
26 weeks paid primary parental leave and 18 weeks paid secondary parental leave
Fertility support up to $7,000
Four weeks of work from anywhere per year

About the Company

Heidihealth.com.au builds an AI care partner platform designed to reduce administrative burdens for clinicians, doubling the world's capacity for care. The platform supports millions of patient sessions weekly across more than 190 countries and 110 languages. The company has grown its annual recurring revenue significantly and secured substantial funding from investors including Blackbird, Phoenix Court, Point72 Private Investments, Headline, and General Catalyst.

How to Apply

Apply on the official company careers page.

Skills and tech stack

CursorClaude CodeLLMFine-tuning

Questions candidates ask

What is the salary and compensation for this role?

The salary ranges from A$160K to A$230K, and the position offers equity along with comprehensive benefits.

Where is the job located?

The role is based in San Francisco, or optionally in the Sydney or Melbourne office.

What level of experience is required?

Candidates need 4+ years of experience in product, infrastructure, or technical roles.

What educational background is expected?

A BA or BS in a technical or analytical field such as Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, or Applied Sciences is required.

What technical skills are needed for the position?

Candidates must have experience building with AI tools like Cursor and Claude Code, fluency in core LLM concepts and systems, and data fluency to analyze usage patterns.

Ready to apply?

The application is on the official heidihealth.com.au careers page.

Apply on company site