About this role
Stripe needs a Product Manager to solve the friction employees and managers face when navigating fragmented internal tools for routine tasks and guidance. Operating within the Financial Systems organization, this professional will build trusted solutions that connect data, knowledge, and workflows while leveraging applied artificial intelligence to automate appropriate actions. Candidates who excel here possess a practical grasp of machine learning capabilities and limitations within regulated, privacy-sensitive environments, balancing probabilistic outputs with human judgment.
Day-to-day responsibilities involve owning the product lifecycle from initial discovery and strategy through delivery, adoption, and iterative improvement. The incoming hire will collaborate extensively with engineering, legal, security, and People teams to design coherent enterprise systems. Success requires turning complex stakeholder needs into structured roadmaps while using AI-enabled tools to accelerate prototyping and requirements development.
What you will do
- Develop a deep understanding of employees, managers, and People practitioners, then translate their most important needs into a focused product roadmap.
- Own products end to end, from problem discovery and strategy through delivery, adoption, measurement, and iteration.
- Design coherent experiences that connect fragmented data, knowledge, workflows, and systems.
- Partner closely with the People organization, engineering, data, security, legal, and others to make sound product and architecture tradeoffs.
- Define measures to understand adoption, engagement, and impact for products and develop insights into the metrics to guide improvements.
- Develop agentic People products and define where systems may recommend, act, escalate, or defer to accountable human judgment.
- Use AI-enabled tools throughout product development and help establish effective practices for AI-assisted discovery, prototyping, specification, testing, and iteration.
- Lead adoption and establish sustainable ownership and support for products that change established ways of working.
What you need
- Bring at least five years of product management or equivalent experience leading the development of software products for internal or external users.
- Demonstrate experience independently navigating ambiguity, identifying underlying user problems, and converting broad strategies into focused product roadmaps.
- Show a history of shipping products that connect workflows, data, and multiple systems or teams.
- Possess a practical understanding of AI and machine-learning product development beyond using LLM-based tools, including model capabilities, data requirements, evaluation methods, failure modes, and privacy considerations.
- Have experience using AI-enabled tools to improve the quality and speed of product discovery, prototyping, delivery, or evaluation.
- Exhibit a demonstrated ability to lead across functions and build alignment among stakeholders with different expertise, incentives, and responsibilities.
- Provide evidence of experience designing products where user trust, privacy, permissions, or other sensitive requirements are central to the product experience.
Nice to have
- Experience with employee products, human-resources technology, People operations, enterprise workflow, or manager-facing tools
- Experience building governed data products, self-service experiences, or role-aware applications
- Experience shipping agentic or AI/ML-powered products for People or another trust-sensitive domain
- Experience leading adoption and organizational change for products that replace established manual processes
Skills and tech stack
Questions candidates ask
What will I work on in this role?
You will own products that make it easier for employees to get accurate guidance and complete common People-related tasks. You will also help develop agentic products that connect people to accurate guidance, automate appropriate actions, and help People practitioners focus their expertise where it matters most.
What team will I be joining?
You will join Stripe's Financial Systems organization, which partners with Stripe’s People organization to build trusted, intuitive products for employees, managers, and People professionals. The team aims to make routine interactions simple and self-service while ensuring that work requiring judgment reaches the right person with the right context.
What are the minimum qualifications required to apply?
Candidates need 5+ years of product management or equivalent experience leading software product development, along with experience navigating ambiguity and shipping products that connect workflows, data, and multiple systems. Applicants must also have a practical understanding of AI and machine-learning product development beyond basic LLM tools, plus experience in trust-sensitive environments.