Role Overview
The Product Manager, Agent Development - Public Sector role at Sierra is an exciting opportunity based in San Francisco, CA, focused on shaping AI-driven solutions for government institutions. This position suits an experienced product leader passionate about public service and modern technology, ready to build transformative tools for federal and state programs.
Key Responsibilities
Build enterprise-grade AI agents for government institutions, partnering with engineers and public sector clients to ship mission-critical solutions.
Discover where agents can make the greatest impact by working closely with federal and state institutions to understand operating constraints and constituent needs.
Engage with customers at every level, serving as a trusted advisor, preparing demonstrations, and navigating technical and operational challenges.
Own outcomes from concept through production by translating mission goals into a clear product strategy, roadmap, and measurable definition of success.
Shape the platform and public sector roadmap by surfacing unmet needs, prototyping new tools, and collaborating with cross-functional teams.
Help build Sierra’s public sector business by partnering with leadership on market strategy and repeatable approaches for scale.
Requirements
5-7+ years of experience developing highly technical products.
Experience in Product Management or a similar product development role at or above the level of Senior Product Manager.
A passion for public sector work and a belief in the potential of our institutions to transform outcomes for the people they serve.
Comfort working directly with customers to understand their needs, navigate complex organizations, and solve real-world problems.
Experience crafting and tailoring messages for different audiences, including senior executives and public sector leaders.
Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent developments in AI.
Strong product judgment and a track record of driving ambiguous, cross-functional initiatives from discovery through launch and measurable impact.
A degree in a technical or related field, or equivalent professional experience.
Nice to Have
Experience building or deploying AI/LLM products, especially conversational or long-horizon agents, and familiarity with evaluation, retrieval, prompt engineering, or agent tooling.
Experience with government technology or working with public sector institutions, including an understanding of procurement, regulation, security, accessibility, and patterns of partnership.
A demonstrated track record of operating in ambiguity, such as part of a founding team, a new initiative within a large organization, or a forward-deployed product or engineering team.
Some coding experience with React, TypeScript, and Go, or experience prototyping technical products directly with engineers.
An MBA or equivalent professional experience at the intersection of technology, operations, and strategy.
Past roles that involved working directly with end customers to influence software development.
Skills and Tools
React
TypeScript
LLM
Salary and Benefits
Salary range of $180,000 to $390,000 USD per year
Flexible (unlimited) paid time off
Medical, dental, and vision benefits for employees and their families
Life insurance and disability benefits
Retirement plan dependent on country of employment
Parental leave
Fertility and family building benefits through Carrot
Lunch, delicious snacks, and coffee
Discretionary benefit stipend
Free alphorn lessons
Equity plans eligibility for full-time employees
About the Company
Sierra is the leading platform for customer-facing AI agents, collaborating with major global brands to transform how they serve customers and grow their businesses. Primarily operating as an in-person company based in San Francisco with growing offices across North America, Europe, and Asia, Sierra is guided by core values of Trust, Customer Obsession, Craftsmanship, Intensity, and Family. Co-founded by Bret Taylor and Clay Bavor, the organization is committed to diversity, inclusion, and upholding its foundational culture in everything it does.
How to Apply
Please visit the official Sierra careers page to apply for this position.
