Product Manager, Agent Development - Financial Services
About this role
The Product Manager, Agent Development role at Sierra is an opportunity to build enterprise-grade customer-facing AI agents located in San Francisco, California. This position suits an experienced product leader with financial services expertise who wants to transform how major organizations serve customers.
Role Overview
Sierra is seeking a Product Manager to join the financial services team in San Francisco, CA. In this full-time position, the professional will partner directly with engineers and customers to build and ship AI agents that manage thousands of daily customer conversations. The work directly impacts systemically important banks, neobanks, insurers, and vertically integrated ecosystems by shaping AI strategies and building modern tools.
Key Responsibilities
Requirements
Nice to Have
Skills and Tools
Salary and Benefits
About the Company
Sierra is a leading platform for customer-facing AI agents, collaborating with major global brands like The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank. Co-founded by Bret Taylor and Clay Bavor, the company operates primarily in-person out of San Francisco with growing international offices. Sierra is guided by core values emphasizing trust, customer obsession, craftsmanship, intensity, and family.
How to Apply
Interested candidates should visit the official Sierra careers page to submit an application.
Skills and tech stack
Questions candidates ask
Where is this job located?
This position is based in San Francisco, California, as Sierra is primarily an in-person company.
What level of experience is required?
Candidates must have 5-10+ years of experience in product development for highly technical products, operating at or above the Senior Product Manager level.
What industry background is needed for this role?
Applicants must have experience in financial services, including banking, fintech, lending, payments, insurance, mortgages, or wealth management.
What technical skills are considered a plus?
Coding experience with React, TypeScript, and Go, as well as general AI-related product development experience, are considered nice-to-have qualifications.
What benefits does Sierra offer full-time employees?
Benefits include flexible unlimited PTO, medical, dental, vision, life insurance, disability benefits, retirement plans, parental leave, Carrot fertility benefits, lunch, a discretionary benefit stipend, and alphorn lessons.