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Product Manager, Agent Development

SierraLondonProduct
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Salary
£150K - £315K GBP
Job type
Full-time
Posted
8 Apr 2025
Status
Open · checked 7d ago

About this role

Sierra is hiring a Product Manager, Agent Development for its London office to build enterprise-grade AI agents that power thousands of daily customer interactions. This position is ideal for an experienced product leader with a technical background who wants to shape the future of conversational AI for global brands.

Role Overview

In this position, professionals will collaborate directly with engineers and major global brands to create and launch enterprise-grade AI agents. Responsibilities include managing the product lifecycle from initial customer discovery to roadmap planning and technical execution in London.

Key Responsibilities

Design and ship AI agents capable of managing thousands of customer conversations every single day.
Engage closely with client businesses at all levels to discover requirements, run software demonstrations, and resolve technical challenges.
Serve as a trusted advisor to clients while steering strategic technical initiatives.
Partner with engineering and product teams to scope and implement essential product features.
Anticipate and adapt virtual agent capabilities to match evolving customer business processes.

Requirements

Possess 5 to 7+ years of hands-on experience in product development for highly technical software.
Hold past experience in Product Management or related product development roles at or above the Senior Product Manager level.
Demonstrate an ability to craft and tailor messaging for potential customers and corporate executives.
Communicate complex technical concepts and recent AI advancements effectively to technical and non-technical audiences alike.
Hold a degree in a technical or related field, or have equivalent professional experience.

Nice to Have

Background in AI-related product development, specifically involving conversational AI agents.
Coding familiarity with React, TypeScript, and Go.
An MBA or equivalent professional experience allowing for broader business contributions.
Prior roles that involve direct interface with end customers to drive software development decisions.

Skills and Tools

Product management methodologies for technical products
Client engagement and executive communication
React and TypeScript familiarity
Technical roadmap scoping and feature execution

Salary and Benefits

Competitive annual salary ranging from £150,000 to £315,000.
Flexible and unlimited paid time off.
Medical, dental, and vision coverage for employees and their families.
Life insurance, disability benefits, and local retirement plan options.
Parental leave alongside fertility and family building benefits via Carrot.
Daily lunch, snacks, coffee, discretionary benefit stipends, and alphorn lessons.
Eligibility to participate in company equity plans.

About the Company

Sierra is a leading platform for customer-facing AI agents, collaborating with major global brands like The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank. Co-founded by Bret Taylor and Clay Bavor, the enterprise maintains an in-person culture rooted in values such as Trust, Customer Obsession, Craftsmanship, Intensity, and Family, with growing international hubs across North America, Europe, and Asia.

How to Apply

Interested candidates should review the full job description and submit their application directly on the official Sierra careers page.

Skills and tech stack

Questions candidates ask

What is the location of the Product Manager, Agent Development role?

This position is based out of Sierra's office in London.

What is the salary range for this position in London?

The salary for this full-time role ranges from £150,000 to £315,000 per year.

How many years of experience are required to apply?

Applicants need 5-7+ years of experience in product development for highly technical products, operating at or above the Senior Product Manager level.

What technical skills are nice to have for this role?

Desirable skills include AI product development experience, coding familiarity with React, TypeScript, and Go, and an MBA or equivalent business background.

What benefits does Sierra offer to full-time employees?

Benefits include unlimited paid time off, medical, dental, and vision coverage, life and disability insurance, retirement plans, parental leave, Carrot family-building benefits, daily meals, discretionary stipends, and equity plan eligibility.

Ready to apply?

The application is on the official Sierra careers page.

Apply on company site