About this role
Sierra is building a customer-facing AI agent platform used by major global brands to transform customer service and business growth. The pricing team collaborates closely with sales, product, marketing, and operations to shape overall packaging strategies and drive commercial execution. Daily responsibilities include partnering with sales to create tailored pricing proposals, building return on investment case studies, and helping execute customer deals.
Candidates applying for this role typically have a background in consulting, banking, strategy, or business operations, combined with a strong grasp of data-driven go-to-market execution. The position exists to scale commercial operations as the company expands its presence globally across North America, Europe, and Asia. Successful team members thrive in fast-paced environments, navigate complex customer negotiations with ease, and balance strategic thinking with hands-on operational detail.
What you will do
- Partner directly with the sales team to develop and deliver customized pricing proposals for clients.
- Build return on investment case studies to demonstrate customer value during commercial discussions.
- Assist sales representatives in executing complex deals and navigating sales cycles.
- Collaborate with product, marketing, and operations groups to define overarching pricing and packaging strategies.
- Utilize data-driven decision-making to build and refine go-to-market operations.
What you need
- Possess at least four years of professional experience in consulting, banking, strategy, or business operations.
- Demonstrate prior experience in negotiating complex customer partnerships.
- Show familiarity with navigating standard sales cycles.
- Exhibit a strong understanding of developing go-to-market operations through data-driven decision-making.
- Hold a degree in Business Administration, Finance, or a related field, or have equivalent professional experience.
Nice to have
- Experience in partnerships, business development, and value engineering roles
- Familiarity with AI or conversational AI technologies
- Previous 0-1 startup or fast-paced high-growth environment experience
Benefits
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for employees and their families
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave and fertility benefits through Carrot
- Discretionary benefit stipend and offers equity
Questions candidates ask
Where is this role located?
Sierra is primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia, including a location in London.
What compensation is provided for this position?
The compensation for this role ranges from £135K to £185K and includes offers of equity.
What background is preferred for applicants?
Candidates should have four or more years of experience in consulting, banking, strategy, or business operations, with startup experience in a similar go-to-market operations role strongly preferred.