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Platform Engineer

NetDocumentsLehi, Utah, United StatesG&A
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Salary
$110K - $120K USD
Job type
Full-time
Posted
29 Sept 2026
Status
Open · checked 7d ago

About this role

Role Overview

NetDocuments is seeking an in-office Platform Engineer based in Lehi, Utah, to build, run, and manage the internal large language model gateway that powers corporate AI systems. This role is well-suited for a backend and systems professional with four to five years of platform operations experience who wants to own internal AI architecture end-to-end.

Key Responsibilities

Deploy, configure, and operate the AI gateway that handles internal large language model traffic and provider connections.
Integrate the gateway with Microsoft Entra ID for single sign-on and role-based access control while managing virtual API keys.
Implement request path controls including data loss prevention, redaction, and audit logging to satisfy security and compliance standards.
Tune routing policies so requests route to the appropriate model automatically by default.
Build usage-based cost attribution by team, application, use case, and API key across seat-based and API-based consumption.
Configure and enforce budgets, rate limits, and hard stops to reduce avoidable consumption like retry loops and oversized contexts.
Manage the intake path for new AI use cases, coordinating reviews with Security, Compliance, and Legal.
Act as the first responder for gateway outages, provider degradation, rate limit events, and runaway spend.
Produce weekly updates, monthly attribution reports, and maintain thorough technical documentation.

Requirements

Four to five years of experience operating a cloud production service relied upon by other teams, including on-call ownership.
Hands-on production experience with AWS or Azure API Gateway, reverse proxies, or service meshes like Envoy, Kong, LiteLLM, Portkey, or NGINX.
Expertise in authentication and authorization engineering including OIDC, OAuth 2.0, SAML, RBAC design, and credential lifecycle management.
Backend and systems engineering skills using Python or Go at the middleware level, plus infrastructure as code and containerized deployment.
Strong background in observability, metrics, structured logging, and distributed tracing.
Experience with usage-based cost attribution, forecasting, and enforcing consumption spend.
Proven ability in process design, technical documentation, and stakeholder reporting.
Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

Nice to Have

Familiarity with Microsoft Entra ID as an identity provider.
Knowledge of large language model API behavior such as token accounting, streaming, and context limits.
Experience with Model Context Protocol and tool calling architectures.
Background in data loss prevention or data classification on a request path.
Experience working within SOC 2, ISO 27001, or FedRAMP environments.
Proficiency with SQL or Snowflake.

Skills and Tools

Python
Go
AWS
Azure
SQL
Snowflake
LLM APIs
API Gateway, Reverse Proxy, and Service Mesh technologies
Microsoft Entra ID

Salary and Benefits

Annual cash compensation range of $110,000 to $120,000.
Company covers 90% of healthcare premiums.
Health Savings Account company contribution.
401(k) match at 4% with immediate vesting.
Flexible paid time off, typically three to four weeks per year.
Ten paid holidays.
Monthly contributions for life activities and wellness.
Access to LinkedIn Learning with dedicated monthly exploration time.

About the Company

NetDocuments is a trusted intelligent document management platform for legal professionals, known for building the industry's first legal context graph. The organization fosters a collaborative, inclusive, and high-performing workplace culture that has earned numerous top workplace recognitions, including consecutive appearances on the Inc. 5000 list and multiple Top Workplaces USA awards.

How to Apply

Interested candidates should visit the official NetDocuments careers page to submit an application and review further details about the opportunity.

Skills and tech stack

PythonSQLAWSAzureLLMSnowflake

Questions candidates ask

What is the salary range for the Platform Engineer position?

The posted cash compensation for this position ranges from $110,000 to $120,000, depending on career level, skills, experience, and geographic location.

Where is this job located?

This is an in-office position located in Lehi, Utah, United States.

How many years of experience are required?

Candidates must have 4 to 5 years of experience operating a cloud production service that other teams depend on.

Is this a customer-facing product role?

No, this is an internal business systems role in Corporate IT Operations focused on the platform NetDocuments employees use for their own work.

What benefits does NetDocuments offer?

Benefits include 90% company-covered healthcare premiums, an HSA contribution, a 401(k) match at 4% with immediate vesting, flexible PTO, 10 paid holidays, wellness contributions, and LinkedIn Learning access.

Ready to apply?

The application is on the official NetDocuments careers page.

Apply on company site