About this role
Hospitality-minded individuals who take deep pride in delivering exceptional physical environments will thrive in this office coordinator position. Sierra builds a leading platform for customer-facing artificial intelligence agents, partnering with major global brands to transform customer service and business growth.
Daily responsibilities center on managing the San Francisco headquarters, operating customer-facing spaces, and partnering with Operations, IT, and HR teams to ensure seamless office functionality. The person in this role will handle reception duties, oversee inventory, coordinate mail, and support executive meeting logistics with careful attention to detail.
What you will do
- Oversee daily operations and maintain the organization of customer-facing spaces, kitchens, and storage rooms.
- Greet guests at reception to foster a warm and welcoming office environment for employees and visitors.
- Manage incoming mail, distribute packages, and coordinate package pickups.
- Order office inventory, assemble gift packages, and support executive assistants with meeting logistics and catering setups.
- Track CPR and First Aid certifications while keeping safety equipment and first aid kits fully stocked.
- Act as the primary point of contact for facilities requests and coordinate with property management for repairs.
- Partner with the People team on new hire onboarding logistics, including workspace setup, badge access, and office orientation.
What you need
- Possess two to four years of experience in office coordination, administration, or a similar role.
- Demonstrate strong organizational and communication skills in a fast-paced environment.
- Adapt effectively to shifting priorities and changing daily demands.
- Commit to unreasonable hospitality and go above and beyond for employees and guests.
Nice to have
- Previous experience in a customer-facing position
Questions candidates ask
What is the remote policy for this position?
This role is based in San Francisco and is fully onsite five days per week given the hands-on nature of the position.
What is the compensation for this contract role?
The pay rate for this position is $40 to $50 per hour.
Are benefits included with this contract?
This is a 6-month contract position that is ineligible for the benefits listed in the standard company policy.
Is there potential for the contract to change?
The role may be extended or converted to full-time.