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Manager, Customer Success Engineering

SonarAustin, TexasCustomer Success
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Salary
Not listed
Job type
Full-time
Posted
18 Aug 2026
Status
Open · checked 7d ago

About this role

Role Overview

Sonar is seeking a full-time Manager, Customer Success Engineering to lead and build the Austin Customer Solutions Engineering hub in Austin, Texas. This founding leadership role suits an ambitious professional ready to hire, develop, and inspire a team of Customer Solutions Engineers while establishing the operational culture of the hub.

Key Responsibilities

Build and lead a high-performing team of Customer Solutions Engineers in Austin.
Establish the operating culture and execution rhythm for the local hub.
Ensure the team delivers outstanding technical outcomes for Mid-Market and Enterprise clients.
Partner closely with Field Engineering leadership and cross-functional teams across Sales, Product, and Support.
Set the benchmark for delivering exceptional customer experiences and technical value at scale.

Requirements

Professional experience leading or building technical teams in a customer-facing capacity.
Background in customer success engineering, field engineering, or a closely related technical domain.
Ability to work on-site in Austin, Texas.

Skills and Tools

Team leadership and mentorship
Technical customer advocacy
Enterprise and Mid-Market software sales or support collaboration

About the Company

Sonar is the leader in AI code verification and governance, driving the future of agent-centric software development. The company solves the critical problem of ensuring that software generated by AI-assisted developers or autonomous agents remains reliable, secure, and maintainable. Integrating with major platforms like Claude Code, Codex, Cursor, GitHub Copilot, Gemini, and Devin, Sonar helps over 75% of the Fortune 100 build trusted, compliant software. Major enterprises such as Nvidia, ServiceNow, Booking.com, Goldman Sachs, AstraZeneca, and Ford Motor Company rely on products like SonarQube, SonarQube Foundation Agent, SonarSweep, and Sonar Context Augmentation. With over $400M in revenue and profitable, fast-paced growth, the company operates across global hubs including Austin, Bochum, Dubai, Geneva, London, Singapore, Tokyo, and Washington D.C.

How to Apply

Interested candidates should visit the official Sonar careers page to submit an application for this position.

Questions candidates ask

What is the location of this job?

This position is located in Austin, Texas, as a full-time on-site role.

What is the primary focus of this role?

The Manager will hire, develop, and inspire a team of Customer Solutions Engineers, establish the Austin hub's operating culture, and ensure outstanding technical outcomes for clients.

Which departments will the manager work with?

The role involves collaborating closely with Field Engineering leadership, Sales, Product, and Support teams.

What customer segments does the Austin CSE team support?

The team delivers technical outcomes for Sonar's Mid-Market and Enterprise customers.

What does Sonar specialize in?

Sonar specializes in AI code verification and governance, providing tools that ensure AI-generated and autonomous code is reliable, secure, and maintainable.

Ready to apply?

The application is on the official Sonar careers page.

Apply on company site