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Major Incident Manager

SonarGenevaIT Ops
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Salary
Not listed
Job type
Employee / Full-Time
Posted
16 Jul 2026
Status
Open · checked 9d ago

About this role

Role Overview

Sonar is seeking a Major Incident Manager for a full-time employee position based in Geneva. This role focuses on utilizing and building automation tools to monitor and observe production infrastructure services across cloud and on-premises environments.

Key Responsibilities

Manage major incidents and drive resolution processes.
Leverage and develop automation solutions for monitoring and observing production infrastructure services.
Implement and oversee change management, infrastructure management, system support, and configuration management protocols.
Eliminate repetitive tasks through maximum automation and reliability enhancements.

Requirements

Expertise in change management, infrastructure management, system support, and configuration management.
A strong preference for maximizing automation and minimizing repetitive tasks.
Experience in monitoring and observing both cloud and on-premises production infrastructure services.

Skills and Tools

Infrastructure Management
Change Management
System Support
Configuration Management
Automation Tools
Cloud and On-Premises Monitoring

About the Company

Sonar leads the AI code verification and governance market, ensuring that software generated by autonomous agents or AI-assisted developers remains secure, reliable, and maintainable. Serving over 75% of the Fortune 100, the company provides independent and consistent reviews of AI-generated code through products like SonarQube, SonarQube Foundation Agent, SonarSweep, and Sonar Context Augmentation. Operating globally with hubs in Geneva, Austin, Bochum, Dubai, London, Singapore, Tokyo, and Washington D.C., Sonar boasts profitable, fast-paced growth and over $400M in revenue.

How to Apply

Visit the official Sonar careers page to submit your application for this position.

Questions candidates ask

Where is the Major Incident Manager position located?

This role is based in Geneva, Switzerland.

What type of employment is this?

This is a full-time employee position.

What are the primary responsibilities of the Major Incident Manager?

The responsibilities include managing major incidents, utilizing and creating automation tools to monitor production infrastructure services in the cloud and on premises, and handling change, infrastructure, system support, and configuration management.

What kind of background is Sonar looking for?

The company seeks someone with expertise in change management, infrastructure management, system support, configuration management, and a strong focus on maximizing automation.

How can I apply for this job?

You can apply directly on the official Sonar company careers page.

Ready to apply?

The application is on the official Sonar careers page.

Apply on company site