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IT Support Engineer

AnthropicDublin, IESecurity
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Salary
€125.000 — €165.000 EUR
Job type
Full-time
Posted
7 Oct 2026
Status
Open · checked 7d ago

About this role

IT Support Engineer at Anthropic in Dublin is a full-time position that suits an individual with technical expertise and a service-oriented mindset who wants to manage IT operations in a growing environment. The employee will help scale internal systems, support a macOS-heavy workspace, and improve daily technical workflows.

Role Overview

The IT Support Engineer position at Anthropic involves maintaining frictionless internal operations in Dublin, Ireland. The professional in this role addresses hardware, software, and networking issues while automating repetitive tasks and contributing to system scalability. This function collaborates closely with security and infrastructure teams, offering opportunities for professional growth into advanced technical administration.

Key Responsibilities

Resolve hardware, software, networking, and account issues via ticketing systems, Slack, and in-person channels.
Troubleshoot devices and manage configurations across macOS, ChromeOS, iOS, and Android endpoints.
Administer core SaaS applications including Google Workspace, Slack, GitHub, and Atlassian platforms.
Manage employee lifecycle workflows covering onboarding, offboarding, and departmental reconfigurations.
Handle escalated support requests and participate in an on-call rotation for urgent off-hours issues.
Provide hands-on assistance for audio-visual systems, conference rooms, printers, and user technology.
Author and maintain internal documentation, runbooks, and knowledge base guides.
Identify recurring support patterns and write Bash or Python scripts to automate manual tasks.

Requirements

Hands-on technical support experience within a fast-paced environment.
Expertise in supporting macOS endpoints alongside familiarity with ChromeOS, iOS, and Android.
Practical administration experience with Google Workspace and Slack.
Understanding of identity and access fundamentals including SSO, MFA, and directory services.
Knowledge of mobile device management concepts and endpoint security.
Basic programming skills in Bash or Python for task automation.
Strong troubleshooting abilities paired with clear communication skills.

Nice to Have

Familiarity with zero-trust security architecture and endpoint security software.
Understanding of networking basics such as DNS, DHCP, and VPN configurations.
Prior involvement in IT projects like infrastructure migrations or tool rollouts.
Experience applying AI solutions to enhance team productivity.
Interest in taking on complex systems administration tasks over time.

Skills and Tools

macOS
ChromeOS
iOS
Android
Google Workspace
Slack
GitHub
Atlassian
Bash
Python
MDM
SSO
MFA

Salary and Benefits

Annual base salary ranging from €125,000 to €165,000 EUR.
Competitive compensation package alongside benefits.
Optional equity donation matching.
Generous vacation policy and parental leave.
Flexible working hours.

About the Company

Anthropic operates as a public benefit corporation focused on building reliable, interpretable, and safe artificial intelligence systems. The organization brings together researchers, engineers, policy experts, and business leaders to advance large-scale AI research. Employees work in a collaborative environment with a location-based hybrid policy requiring staff to be in the office at least 25% of the time.

How to Apply

Candidates should apply directly on the official Anthropic careers page.

Skills and tech stack

macOSChromeOSiOSAndroidGoogle WorkspaceSlackGitHubAtlassianBashPythonMDMSSOMFAClaude

Questions candidates ask

What is the salary range for the IT Support Engineer role?

The annual salary range is between €125,000 and €165,000 EUR.

Where is the job located?

The position is located in Dublin, Ireland, with a hybrid policy requiring staff to be in the office at least 25% of the time.

What operating systems will I support?

You will primarily support a macOS environment, along with ChromeOS, iOS, and Android devices.

Is visa sponsorship available for this position?

Yes, Anthropic sponsors visas for this role and retains an immigration lawyer to assist candidates who receive an offer.

What education level is required?

A Bachelor's degree or an equivalent combination of education, training, and experience in a relevant field is required.

Ready to apply?

The application is on the official Anthropic careers page.

Apply on company site