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IT Operations Analyst

UpGuardBuenos AiresIT
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Salary
Not listed
Job type
Full-time
Work mode
Remote
Posted
26 Aug 2026
Status
Open · checked 7d ago

About this role

Role Overview

The IT Operations Analyst position at UpGuard is a full-time remote engineering role based in Buenos Aires, focused on building and scaling the corporate technology platform. This position suits an engineering-minded professional who enjoys automating manual processes and ensuring secure, frictionless access for global team members.

Key Responsibilities

Own the complete lifecycle of corporate technology, encompassing identity management, endpoints, SaaS administration, and asset management.
Operate and continuously improve the Cloudflare Zero Trust environment, managing ZTNA, Secure Web Gateway, and device-aware access policies.
Develop internal tooling and automate repetitive tasks using Python, REST APIs, Terraform, Apps Script, and AI-assisted workflows.
Manage service operations including incident, problem, and change management, along with capacity planning and knowledge base creation.
Deploy and maintain security controls, harden endpoints, and keep security baselines current as an embedded property of platform operations.

Requirements

Experience administering enterprise SaaS and identity solutions such as Google Workspace, Microsoft 365, Okta, or Entra at scale.
Hands-on background with Zero Trust network access controls, ideally Cloudflare Zero Trust or comparable platforms like Zscaler or Tailscale.
Demonstrated ability to automate tasks through code using Python, Apps Script, or similar tools, along with REST API integration.
Familiarity with fleet management, zero-touch provisioning, and endpoint compliance baselines for macOS.
Strong foundation in service operations, incident response, DNS, certificates, and infrastructure security fundamentals.

Nice to Have

Proficiency in Terraform or other Infrastructure as Code frameworks.
Experience with n8n or similar orchestration tools.
Familiarity with AI and LLM-assisted workflows.
Deep expertise in macOS and Chrome Enterprise.
Background working in audited or security-first environments like SOC 2 or ISO 27001.

Skills and Tools

Python
LLM
Terraform
Google Workspace
Okta
Cloudflare Zero Trust
REST APIs
MDM (Kandji, Jamf)
Apps Script
n8n

Salary and Benefits

Monthly lifestyle subsidy for financial, physical, and mental well-being.
Work-from-home set-up allowance provided within the first three months.
Annual learning and development allowance of $1,500 USD.
Paid time off plus two additional UpGuardian leave days.
18 weeks of paid parental leave for all parents.
Personal leave allowance including sick and carer's leave.
Fully remote working environment with top-spec laptop hardware provided.
Generative AI subsidy covering paid subscriptions for AI tools.
Comprehensive health insurance coverage.

About the Company

UpGuard is replacing manual security bottlenecks with AI-driven precision through its Cyber Risk Posture Management platform. Backed by a recent US$75M Series C, the company is scaling its infrastructure to process 100 billion risk signals daily. Recognized as a Certified Great Place to Work in multiple countries, UpGuard empowers its global team with the autonomy to ship world-class technology.

How to Apply

Interested candidates should visit the official UpGuard careers page to submit their application and complete the required pre-employment checks.

Skills and tech stack

PythonLLMTerraform

Questions candidates ask

Is the IT Operations Analyst role remote?

Yes, this is a fully remote role based out of Buenos Aires.

What technical skills are required for this position?

Candidates need experience with enterprise SaaS and identity tools, Zero Trust networking like Cloudflare, automation skills using Python or Apps Script, and macOS fleet management.

What perks and benefits does UpGuard offer?

UpGuard provides a monthly lifestyle subsidy, a WFH set-up allowance, $1,500 USD annual learning and development allowance, comprehensive health insurance, 18 weeks of paid parental leave, and top-spec hardware.

What is the primary focus of the IT Operations Analyst?

The role focuses on engineering and automating internal corporate technology platforms, identity lifecycle, zero trust access, and service operations rather than managing a traditional ticket queue.

What experience gives candidates an edge for this job?

Additional experience with Terraform, n8n orchestration, AI and LLM-assisted workflows, deep macOS expertise, and working in audited environments like SOC 2 or ISO 27001 provides an advantage.

Ready to apply?

The application is on the official UpGuard careers page.

Apply on company site