Incident Response Manager - Privacy
About this role
Anthropic develops reliable, interpretable, and steerable AI systems that handle sensitive information at enormous scale, focusing on building privacy directly into technology from the start. This senior-level Technical Program Manager position owns and evolves the incident management lifecycle within the privacy team, directing detection, response, containment, remediation, and post-incident review for events involving personal data and contractual commitments. Professionals who succeed here excel at turning complex incident data into systemic fixes, coordinating cross-functionally across engineering, security, infrastructure, and legal groups without direct authority.
What you will do
- Manage the end-to-end privacy incident management program by overseeing detection workflows, response processes, escalation paths, and remediation tracking.
- Serve as the incident commander for privacy events to coordinate executive, engineering, security, and legal stakeholders.
- Establish and run incident commander rotations within the privacy team to ensure clear ownership during high-severity events.
- Drive post-incident accountability by capturing, assigning, and tracking action items for both tactical fixes and strategic improvements.
- Analyze incident trends and patterns to surface systemic risks, recurring root causes, and organizational vulnerabilities.
- Partner with Privacy Legal to assess breach notifiability against regulatory timelines and coordinate communications when required.
- Develop and maintain privacy incident response documentation, playbooks, runbooks, and training materials as data flows evolve.
What you need
- Have led or built incident response programs at a technology company within a high-growth or security-intensive environment.
- Demonstrate a track record of turning incident data into organizational improvements and implementing systemic fixes.
- Feel comfortable participating in on-call responsibilities and leading incident response during high-severity privacy events during off-hours.
- Bring experience building and scaling operational processes from the ground up in ambiguous environments.
- Excel at driving accountability and follow-through across multiple teams through strong influence and tracking skills.
- Possess strong analytical abilities with experience in incident trend analysis, metrics reporting, and data-driven prioritization.
- Communicate effectively under pressure when coordinating across technical and non-technical stakeholders, including executive leadership.
Nice to have
- 7+ years of experience in technical program management, incident management, or security/privacy operations
- Familiarity with privacy regulation and breach-notification obligations such as GDPR, CCPA, or HIPAA
- Comfort working with legal counsel under privilege or possessing a legal background
Questions candidates ask
What is the remote work policy for this role?
Anthropic operates under a location-based hybrid policy. Staff are expected to be in one of the offices in San Francisco or New York City at least 25% of the time, though some roles may require more office time.
What is the compensation range for the Incident Response Manager position?
The annual salary range for this role is $290,000 to $365,000 USD. Compensation correlates with internal job level requirements.
Is visa sponsorship available for this position?
Yes, visa sponsorship is offered. The company makes every reasonable effort to secure visas for offers made and retains an immigration lawyer to assist with the process.
What kind of background or experience is preferred for applicants?
Preferred candidates have 7+ years of experience in technical program management, incident management, or security/privacy operations. Familiarity with privacy regulations like GDPR, CCPA, or HIPAA is also valued.