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Incident Manager - Detection & Response

AnthropicSan Francisco, CA | Seattle, WA | New York City, NY | Washington, DCSecurity
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Salary
Not listed
Job type
Full-time
Posted
21 Aug 2026
Status
Open · checked 7d ago

About this role

The Incident Manager - Detection & Response role at Anthropic involves owning and scaling the entire incident management lifecycle within the Detection and Response team across San Francisco, Seattle, New York City, and Washington, DC. This senior technical program manager position suits experienced security professionals who want to drive systemic improvements and protect critical AI systems and user data.

Role Overview

Anthropic is looking for a senior-level Technical Program Manager to lead incident management within the Detection & Response (D&R) team. This position focuses on detecting, responding to, and learning from operational and security incidents. The professional in this role acts as the driving force behind scaling the incident response lifecycle, transforming raw incident data into proactive, systemic organizational improvements.

Key Responsibilities

Manage the complete D&R incident management program, covering detection workflows, escalation paths, response processes, and remediation tracking.
Act as incident commander during security events, facilitating cross-functional coordination with executive, legal, and engineering stakeholders.
Establish incident commander rotations and define clear ownership for varying severity levels.
Drive post-incident accountability by tracking action items and ensuring completion of tactical fixes and strategic improvements.
Analyze incident trends and root causes to identify systemic risks and vulnerabilities across the organization.
Lead incident review retrospectives and post-mortems to socialize key learnings.
Partner with detection engineering to enhance alert fidelity, reduce noise, and decrease time-to-detection.
Develop and maintain incident response runbooks, playbooks, and training materials.
Define and track incident management key performance indicators for leadership reporting.
Support company-wide security awareness initiatives and tabletop exercises.

Requirements

Minimum of 7 years of experience in technical program management, security operations, or incident management within a detection and response context.
Demonstrated background building or leading incident response programs at a technology company in a high-growth or security-focused setting.
Proven track record of turning incident data into concrete organizational improvements and systemic fixes.
Comfort participating in on-call rotations and leading high-severity security events during off-hours.
Experience establishing operational processes from the ground up in ambiguous environments.
Strong analytical skills with expertise in incident trend analysis and data-driven prioritization.
Exceptional communication skills under pressure with both technical and non-technical stakeholders.

Skills and Tools

Incident management program design and scaling
Detection workflows and alert fidelity optimization
Root cause analysis and trend reporting
Cross-functional stakeholder influence and leadership
Incident response playbooks and runbook creation
Operational metrics tracking and KPI development

Salary and Benefits

Annual base salary range of $290,000 to $365,000 USD
Competitive compensation and benefits package
Optional equity donation matching
Generous vacation policy and parental leave
Flexible working hours
Collaborative office space with a location-based hybrid policy requiring staff to be in office at least 25% of the time
Visa sponsorship provided where possible with immigration lawyer support

About the Company

Anthropic operates as a public benefit corporation focused on building reliable, interpretable, and steerable AI systems that remain safe and beneficial for society. The organization functions as a single collaborative team tackling large-scale empirical AI research. Employees work from offices located in San Francisco, Seattle, New York City, and Washington, DC.

How to Apply

Interested candidates should submit an application directly on the official Anthropic careers page.

Questions candidates ask

What are the location options for this role?

The position is based in San Francisco, CA, Seattle, WA, New York City, NY, or Washington, DC, with a hybrid policy requiring at least 25% time in an office.

What is the salary range for the Incident Manager position?

The annual base salary ranges from $290,000 to $365,000 USD.

How many years of experience are required?

Candidates must have 7+ years of experience in technical program management, incident management, or security operations.

Does Anthropic offer visa sponsorship for this role?

Yes, Anthropic sponsors visas and retains an immigration lawyer to assist candidates receiving an offer.

What education is required for the job?

A Bachelor's degree or an equivalent combination of education, training, and experience in a relevant field of study is required.

Ready to apply?

The application is on the official Anthropic careers page.

Apply on company site