About this role
Your days will be split between leading hands-on technical training sessions and building the foundational infrastructure to scale instruction across the company. You will spend your first year primarily in the classroom teaching software engineers, architects, and technical practitioners how to build effectively with Claude, while simultaneously managing a small bench of instructors and establishing quality standards.
Anthropic needs this dedicated technical instruction function to turn distributed teaching efforts into a centralized capability. As demand grows among customers and partners who want to maximize their use of Claude, the person in the role will define the observation rubrics, dry-run protocols, and train-the-trainer programs that allow technical education to expand globally. A successful candidate acts as both a player and a coach, combining credibility in production software engineering and recent AI development with a proven track record of managing trainers and designing educational frameworks.
What you will do
- Lead hands-on technical sessions for new engineers, field teams, and partner cohorts across various group sizes.
- Hire, develop, and manage internal instructors and curriculum developers while overseeing contractor renewals.
- Establish quality benchmarks by owning observation rubrics, dry-run protocols, and instructor certification processes.
- Scale training output through comprehensive train-the-trainer programs designed for internal experts and external partners.
- Convert raw technical expertise from internal teams into functional educational sessions and interactive labs.
- Staff external programs with vetted instructors and maintain strict quality control over instructional delivery.
- Track learner pass rates per instructor on a monthly basis and take appropriate action to ensure consistency.
What you need
- Bring 8 or more years of professional experience across software engineering, solutions engineering, technical education, or developer advocacy.
- Demonstrate at least 4 years of hands-on technical instruction teaching engineers live in interactive settings.
- Possess production software engineering experience with the ability to discuss architecture and debugging credibly with senior engineers.
- Show recent hands-on AI development experience building or debugging applications with LLM APIs or agent frameworks within the last three years.
- Exhibit people leadership experience managing instructors or technical professionals, including hiring and performance management.
- Demonstrate experience designing or running train-the-trainer programs, instructor certifications, or observation frameworks.
Nice to have
- A portfolio of taught sessions and designed rubrics or certifications
- Experience building an instruction or developer-education function from scratch
- Experience managing a contractor instructor bench or clearing regional instructors from recordings
- Daily use of Claude Code, agentic coding tools, or platforms like Amazon Bedrock, Google Vertex AI, and Microsoft Foundry
- Deep enthusiasm for AI and commitment to responsible development
Skills and tech stack
Questions candidates ask
Where is this role located and what is the remote policy?
The position is based in San Francisco, California, with some travel expected. Staff are expected to be in the office at least 25% of the time, or roughly 3 days in a normal week, and the role requires travel up to 25 to 30 percent.
What is the compensation range for this position?
The annual salary range for this role is $365,000 to $435,000 USD. For sales roles, this would include On Target Earnings, though this particular position lists a direct annual salary range.
What kind of technical background is required?
Candidates need 8+ years of relevant professional experience in software engineering, technical education, or developer advocacy, alongside 4+ years of hands-on technical instruction. You must also have recent hands-on AI development experience with LLM APIs, agent frameworks, or tool use within the last three years.
Does the company provide visa sponsorship?
Yes, visa sponsorship is available for this position. The company makes every reasonable effort to secure visas and retains an immigration lawyer to assist with the process.
What does the day-to-day work look like initially?
You will spend your first year primarily in the classroom teaching engineers and architects while managing a small bench of instructors. You will also build the people, standards, and systems needed to scale technical instruction across the organization.