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Head of GTM Systems & AI (m/f/d)

360LearningBerlin, RemoteStrategy & Operations
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Salary
Not listed
Job type
Full-time
Work mode
Remote
Posted
16 Sept 2026
Status
Open · checked 9d ago

About this role

Role Overview

The Head of GTM Systems & AI at 360Learning is a full-time leadership position based in Berlin or available as a remote role within Strategy & Operations. This opportunity suits an experienced systems and AI leader who wants to direct the commercial engine technology stack and internal AI strategy for a growing company.

Key Responsibilities

Own the internal AI operating model for go-to-market functions, encompassing agent evaluations, skill libraries, cost tracking, adoption, and return on investment in collaboration with Data and Enablement.
Guide the organization as a pioneer for artificial intelligence adoption, translating successful internal experiments into reusable patterns for other departments.
Direct the long-term architecture of the go-to-market technology stack, managing platforms such as CRM, marketing automation, and customer success tools while determining build-versus-buy strategies.
Evaluate business challenges, size feasibility and costs, and help leadership prioritize optimal technical solutions.
Lead, mentor, and coach a team of five senior individual contributors specializing in Salesforce, marketing, business development, customer success systems, and web operations.
Maintain rigorous standards for system documentation, testing, and deployment processes without hindering team velocity.
Manage end-to-end vendor relationships, including evaluations, quarterly keep-or-kill reviews, and contract renewals.
Collaborate closely as a peer with leaders across Data, Enablement, Security, Finance, and all commercial business units.
Drive change management and secure user adoption for new go-to-market capabilities across distributed teams.

Requirements

Experience working at the intersection of product management, enterprise systems, artificial intelligence, and go-to-market strategy.
Demonstrated capability in leading and coaching senior technical individual contributors and operations professionals.
Expertise in managing complex commercial tech stacks including CRM, marketing automation, data enrichment, and AI tooling.
Strong background in end-to-end vendor management, strategic prioritization, and cross-functional stakeholder collaboration.

Skills and Tools

Salesforce
Marketo
AI Tooling and Agent Frameworks
Data Enrichment Tools
CRM and Customer Success Systems
Marketing Automation and Web Operations Tech

About the Company

360Learning operates with a focus on collaborative learning and innovative go-to-market strategies. The company emphasizes testing advanced technologies internally first, acting as a customer zero for artificial intelligence before deploying proven patterns more broadly.

How to Apply

Interested candidates should submit their application directly on the official 360Learning careers page.

Skills and tech stack

LLMs

Questions candidates ask

What is the location of the Head of GTM Systems & AI role?

The position is based in Berlin, Germany, with remote work options available.

What department does this role belong to?

This position sits within the Strategy & Operations department at 360Learning.

How many direct reports does this position manage?

The role leads and coaches five senior individual contributors across Salesforce, marketing/BDR, customer success systems, and web operations.

What technologies are included in the GTM tech stack?

The stack includes Salesforce, Marketo, data enrichment platforms, and AI tooling across sales, marketing, customer success, and services.

How should I apply for this position?

Candidates should apply directly through the official 360Learning careers website.

Ready to apply?

The application is on the official 360Learning careers page.

Apply on company site