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Head of GTM Systems & AI

360LearningSpain, RemoteStrategy & Operations
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Salary
Not listed
Job type
Full-time
Work mode
Remote
Posted
16 Sept 2026
Status
Open · checked 7d ago

About this role

The Head of GTM Systems & AI position at 360Learning is a remote, full-time leadership role based in Spain within the Strategy and Operations department. This opportunity suits an experienced systems and AI leader who wants to direct the commercial tech stack and internal AI operating model for a growing organization.

Role Overview

In this position, the professional oversees the technology stack driving the commercial engine, which includes Salesforce, Marketo, data enrichment platforms, and AI tooling utilized across sales, marketing, customer success, and services. The objective is to act as a force multiplier by making go-to-market operations faster, smarter, and more effective. Collaborating closely with commercial leaders, operators, data teams, and engineering, the individual transforms complex business challenges into reliable, scalable products while deciding where artificial intelligence can automate tasks versus where human interaction remains essential.

Key Responsibilities

Own the internal AI operating model for go-to-market functions, encompassing skill libraries, agent evaluations, cost tracking, user adoption, and return on investment in collaboration with Data and Enablement teams.
Serve as customer zero for artificial intelligence initiatives, establishing successful patterns that other business units can adopt.
Direct the long-term architecture of the go-to-market technology stack, including CRM, marketing automation, and customer success tools, while determining whether to build or buy solutions.
Help prioritize business initiatives by identifying optimal solutions, estimating costs, and assessing feasibility.
Lead, mentor, and coach five senior individual contributors specializing in Salesforce, marketing, BDR, customer success systems, and web operations.
Maintain high standards for documentation, testing, and deployment processes without hindering team velocity.
Manage end-to-end vendor relationships, including evaluations, quarterly keep-or-kill reviews, and renewals.
Partner alongside leaders in Data, Enablement, Security, Finance, and commercial departments while driving change management for new capabilities across distributed teams.

Skills and Tools

Salesforce
Marketo
Data enrichment tools
Artificial intelligence tooling and agent evaluations
CRM and marketing automation systems
Customer success tooling and web operations
Vendor management frameworks
Change management methodologies

About the Company

360Learning operates as a forward-thinking organization focused on collaborative learning and innovative commercial strategies. The company maintains an ambitious vision for artificial intelligence and values robust documentation, mature systems, and high-performing cross-functional teams.

How to Apply

Interested candidates should visit the official 360Learning careers page to submit their application for this remote position.

Skills and tech stack

Questions candidates ask

What is the department for the Head of GTM Systems & AI role?

This role is part of the Strategy & Operations department.

Is this position remote?

Yes, this role is remote and based in Spain.

What tools and platforms are managed within this tech stack?

The tech stack includes Salesforce, Marketo, data enrichment tools, and various AI tooling across sales, marketing, customer success, and services.

How many direct reports does this role manage?

The role leads and coaches five senior individual contributors across Salesforce, marketing/BDR, CS systems, and web ops.

How do I apply for the position?

Candidates should apply directly on the official 360Learning careers page.

Ready to apply?

The application is on the official 360Learning careers page.

Apply on company site