About this role
Detecting and mitigating financial crime risks while protecting the company and its customers from fraud requires dedicated oversight within the BSA/AML team. The incoming Fraud Analyst will support the detection, investigation, and mitigation of these risks with a strong emphasis on fraudulent activity, ensuring compliance with Bank Secrecy Act and related regulations.
Team members operate in a flat organizational structure and maintain a hands-on approach to daily tasks. Ideal candidates demonstrate strong prioritization skills, a solid work ethic, and clear communication abilities to share knowledge effectively with teammates.
What you will do
- Monitor, investigate, and escalate potential fraud, money laundering, and suspicious activity alerts using transaction monitoring systems and case management tools.
- Conduct thorough reviews of customer activity, account behavior, and transaction patterns to identify red flags related to fraud and financial crime.
- Perform customer due diligence, enhanced due diligence, and ongoing monitoring reviews.
- Collaborate with Engineering and senior management to investigate complex cases and recommend risk mitigation actions.
- Maintain accurate documentation of investigations, findings, and decisions to support audit and regulatory examinations.
- Assist in the development, testing, and tuning of transaction monitoring rules and fraud detection scenarios.
- Stay current on emerging fraud typologies, AML regulations, and industry best practices while contributing to policy updates.
- Support internal and external audits, regulatory exams, and independent reviews of the BSA/AML program.
What you need
- Minimum of 2 years of direct experience in fraud investigation, fraud operations, or fraud risk management within the financial services or fintech sector.
- Working knowledge of BSA/AML regulations, OFAC sanctions, and related compliance frameworks.
- Experience using transaction monitoring systems, case management platforms, and fraud detection tools.
- Strong analytical skills with the ability to interpret complex data and identify patterns of suspicious or fraudulent activity.
- Excellent written and verbal communication skills, including the ability to draft clear investigative narratives and regulatory filings.
- Ability to commit to the Saturday through Wednesday full-time work schedule.
Nice to have
- Experience in a fintech, payments, or digital banking environment
- CAMS, CFE, or other relevant compliance/fraud certifications
- Familiarity with SAR filing processes and FinCEN requirements
- Experience collaborating across Fraud, Compliance, and Risk functions
- Knowledge of emerging fraud trends including account takeover, synthetic identity, payment fraud, and mule activity
Benefits
- Equity
- Comprehensive medical, vision, and dental coverage
- Access to a 401(k) retirement plan
- Short and long-term disability insurance
- Life insurance
- Various other discounts and perks
Questions candidates ask
What is the remote work policy for this role?
Remote work is permitted on Saturdays and Sundays. In-office attendance is required Monday through Wednesday at either the Palo Alto headquarters or New York City office.
What is the work schedule?
This is a full-time salaried position with a Saturday through Wednesday schedule. Candidates must be able to commit to this work schedule.
What is the salary range for the Fraud Analyst position?
The base salary ranges from $100,000 to $135,000 USD. Base salary is just one part of the total rewards package, which also includes equity and benefits.