Role Overview
The Forward Deployed Engineer, Manager position at Notion in London is a full-time management role leading a team responsible for complex enterprise customer technical delivery across the EMEA region. This opportunity suits an experienced technical leader with a background in solutions engineering or professional services who can combine people management, technical judgment, and customer-facing delivery.
Key Responsibilities
Lead, coach, and develop a team of Forward Deployed Engineers delivering complex enterprise customer engagements across EMEA.
Cultivate a high-performance team environment defined by clear expectations, rigorous technical standards, helpful feedback, and meaningful career development.
Take full ownership of the quality and outcomes of technical engagements from initial discovery through solution design, implementation, launch, and final handover.
Function as a trusted technical and delivery advisor to enterprise customer engineering, IT, security, and business leaders.
Guide the creation, construction, and operation of custom agents, integrations, automations, and data pipelines connecting Notion with various external business systems.
Oversee large-scale content and data migrations, handling discovery, data modeling, validation, and post-migration optimization.
Review technical designs and implementation plans, proactively isolate delivery risks, and step in directly to guide difficult technical decisions during complex engagements.
Partner with Sales and Services leaders on opportunity qualification, scoping, effort estimation, staffing, and strategic delivery planning.
Balance competing customer priorities, team capacity constraints, and technical complexities to make sound operational and staffing choices.
Define and scale the foundational operating model for Forward Deployed Engineering, covering hiring, onboarding, delivery methodologies, and engineering best practices.
Requirements
Minimum of 8 years of professional experience working in forward deployed engineering, professional services, solutions engineering, customer engineering, or software engineering.
At least 2 years of direct experience managing, coaching, or leading engineers who focus on customer-facing technical delivery.
Proven track record of hiring, developing, and retaining high-performing technical team members.
Demonstrated proficiency in at least one modern programming language such as Java, JavaScript, Node.js, SQL, or Python.
Hands-on technical familiarity with APIs, authentication, system integrations, data transformation, and production-grade systems.
Experience executing technical discovery, assessing technical feasibility, managing risk, scoping work, estimating effort, and translating ambiguous customer requirements into executable execution plans.
Strong architectural judgment and debugging capabilities to isolate root causes across code, permissions, integrations, and automation logic.
Excellent written and verbal communication skills capable of influencing both technical practitioners and executive stakeholders.
A strong customer- and outcomes-oriented mindset with sound judgment regarding standardization versus customization.
Nice to Have
Experience building or scaling a Forward Deployed Engineering or professional services function in a high-growth startup environment.
Experience deploying advanced AI agents into complex business or coding workflows.
Experience designing AI-powered workflows utilizing MCP, APIs, LLM applications, prompt engineering, or RAG systems.
Familiarity with ETL or ELT workflows, schema mapping, validation scripts, and large-scale data migration tooling.
Experience partnering directly with product and engineering teams to influence product roadmaps based on enterprise customer needs.
Experience supporting pre-sales and early engagement phases like prototyping, feasibility analysis, and migration scoping.
History of establishing foundational technical delivery standards and internal engineering tooling from the ground up.
Track record of successful enterprise-level software implementations across diverse industries and regions.
Skills and Tools
Python
SQL
Node.js
JavaScript
Java
Large Language Models (LLMs)
Retrieval-Augmented Generation (RAG)
APIs and Integrations
Data Pipelines and ETL
About the Company
Notion builds a collaborative AI workspace designed to help teams and agents think together by housing knowledge, projects, meetings, and AI tools in a single unified platform. Millions of individuals, small teams, and large enterprises run their daily operations through Notion, with employees acting as customer zero to bring the future of work to life. The company values craftsmanship, building lasting solutions, and maintaining the belief that great work remains fundamentally human.
How to Apply
Interested candidates should visit the official Notion careers page to submit an application for this London-based opportunity.
