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Field Implementation Manager

NumaRemoteImplementation
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Salary
$70K - $85K USD
Job type
Full-time
Work mode
Remote
Posted
5 Sept 2026
Status
Open · checked 7d ago

About this role

Numa is seeking a Field Implementation Manager to drive the adoption of its AI-powered platform across North American dealerships. This remote role involves frequent onsite travel, making it an excellent fit for professionals who enjoy client-facing training and operational problem-solving.

Role Overview

The Field Implementation Manager brings Numa’s innovative technology to life inside dealerships. This position requires spending approximately three weeks per month traveling onsite to dealerships throughout the United States and Canada during standard business hours. Responsibilities include training dealership staff, solving real-time operational challenges, and ensuring long-term product adoption. The professional in this role acts as a vital link between the field and internal teams, providing insights that influence how the company scales its onboarding procedures.

Key Responsibilities

Lead successful onsite go-lives to guarantee smooth system launches.
Deliver engaging, hands-on training sessions for dealership staff across various roles.
Collaborate with dealership leadership to demonstrate the long-term business value of the platform.
Document launch results and hand accounts over to the Performance Architect team.
Provide valuable field feedback to Sales, Product, and Customer Success departments to enhance customer experience.
Travel regularly to dealerships to foster user engagement and adoption.

Requirements

Minimum of 1+ years of customer-facing experience in service, support, training, or onboarding.
Exceptional communication and presentation abilities to command a room and connect with diverse audiences.
Tech-savvy nature with a fast learning curve for new tools and systems.
High emotional intelligence to quickly establish trust in dynamic environments.
Willingness and ability to travel approximately three weeks per month across the U.S. and Canada.
Must reside in the U.S. and close to a major airport.

Nice to Have

Prior background in SaaS, phone systems, or the automotive sector.
Experience in field-based customer onboarding, deployment, or training.
Knowledge of dealership operations or service department workflows.
Experience supporting product rollouts in rapid-growth companies.
Familiarity with AI tools designed to optimize workflows, training, or documentation.
Bilingual proficiency in English and French or English and Spanish.

Skills and Tools

Strong public speaking and presentation skills.
Customer service and relationship-building capabilities.
Ability to learn and adapt to advanced AI software and technical systems quickly.
Documentation and reporting skills.

Salary and Benefits

Base salary range of $70,000 to $85,000 per year in USD.
Equity package.
Flexible paid time off (PTO).
Comprehensive health, dental, and vision insurance.
401(k) retirement plan.

About the Company

Numa develops the platform powering AI-native dealerships, transforming automotive sales and service through advanced AI agents that handle customer interactions, boost productivity, and streamline operations. Backed by $50 million from prominent investors such as Google, Threshold, Costanoa, Mitsui, and Touring Capital, Numa has earned recognition as the number one fastest-growing AI Automotive company by Inc. 5000.

How to Apply

Interested candidates should visit the official Numa careers page to submit an application and learn more about joining the team.

Questions candidates ask

What is the geographic requirement for this remote job?

The candidate must live in the United States and close to a major airport to accommodate frequent travel.

How much travel is required for the Field Implementation Manager?

The role requires onsite travel to dealerships approximately three weeks per month across the U.S. and Canada.

What is the salary range for this position?

The base salary ranges from $70,000 to $85,000 per year in USD, alongside equity and benefits.

What level of experience is needed to apply?

Applicants must have 1+ years of customer-facing experience in training, onboarding, service, or support.

What benefits are included with the employment?

Benefits include health, dental, and vision coverage, a 401(k) plan, flexible PTO, and an equity package.

Ready to apply?

The application is on the official Numa careers page.

Apply on company site