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Enterprise Sales Engineer, Retail

SierraSan Francisco, CASales
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Salary
$160K - $270K USD
Job type
Full-time
Posted
5 Aug 2026
Status
Open · checked 7d ago

About this role

Role Overview

Sierra is seeking an Enterprise Sales Engineer for the Retail team based in San Francisco to drive technical pre-sales and shape customer-facing AI agent deployments. This full-time position suits an experienced technical sales professional eager to help major consumer brands transform their customer engagement and revenue generation through cutting-edge technology.

Key Responsibilities

Own the complete technical pre-sales process by scoping use cases, designing platform demos, and conducting architectural reviews.
Act as the primary technical expert for retail clients throughout the sales cycle.
Collaborate closely with internal Sales, Product, and Agent Engineering groups to refine agents using a customer-driven development approach.
Guide prospective enterprise buyers by anticipating their technical needs during early-stage conversations.
Utilize AI tools efficiently for discovery preparation, prototype creation, and technical proposal writing while maintaining full personal accountability for accuracy.

Requirements

Possess five to seven or more years of background in Sales Engineering, Solutions Engineering, or technical sales facing customers.
Demonstrated capability in building demos, presenting solutions, and engaging directly with commercial clients.
Track record of nurturing professional relationships with enterprise executives and technical leaders.
Skill in mapping prospect challenges to viable platform solutions for both technical and non-technical audiences.
Hold a Bachelor's degree or higher, with a preference for Computer Science or a related discipline, or equivalent practical experience.

Nice to Have

Background in translating software code, technical logic, and user requirements into actionable product and engineering specifications.

Skills and Tools

Technical pre-sales management
Enterprise customer relationship building
Demo building and presenting
Solution and architecture design
Efficient utilization of AI tools for prototyping and discovery

Salary and Benefits

Annual salary range between $160,000 and $270,000 in USD.
Flexible, unlimited paid time off.
Comprehensive medical, dental, and vision coverage for employees and their families.
Life insurance and disability coverage.
Retirement plan options.
Parental leave alongside fertility and family-building support through Carrot.
On-site meals, snacks, and coffee.
Discretionary benefit stipend and complimentary alphorn lessons.
Eligibility to participate in company equity plans.

About the Company

Sierra creates conversational AI platforms that assist major global brands in modernizing customer support and business growth. Co-founded by industry veterans Bret Taylor and Clay Bavor, the firm operates primarily out of its San Francisco headquarters alongside growing international offices. The corporate culture centers on core principles including trust, customer obsession, craftsmanship, intensity, and family balance.

How to Apply

Interested candidates should visit the official Sierra careers page to submit an application.

Questions candidates ask

What is the salary range for this role?

The annual salary for this position ranges from $160,000 to $270,000 in USD.

Where is the position located?

This role is based in San Francisco, California, as Sierra is primarily an in-person company.

How many years of experience are required?

Applicants should have five to seven or more years of experience in Sales Engineering, Solutions Engineering, or customer-facing technical sales.

What benefits are offered to full-time employees?

Full-time employees receive flexible paid time off, medical, dental, and vision insurance, life and disability coverage, retirement plans, parental leave, Carrot fertility benefits, daily meals and snacks, discretionary stipends, and equity plan eligibility.

How should I apply for this job?

You can apply by visiting the official company careers page for Sierra.

Ready to apply?

The application is on the official Sierra careers page.

Apply on company site