About this role
The public sector team at Sierra builds customer-facing AI agents designed to help citizens access social services, report fraud, and navigate government systems while enabling officials to better hear constituent inquiries. Operating as a founding member of this new team, the enterprise sales engineer owns the end-to-end technical pre-sales process for federal and state government institutions. Responsibilities include scoping customer use cases, designing platform demonstrations, leading architectural reviews, and partnering cross-functionally with sales, product, and engineering teams to refine the platform.
Candidates joining this effort will connect prospect business problems to technical solutions for both technical and non-technical audiences, while leveraging AI tools efficiently for discovery prep and prototype building. Ideal individuals thrive in early-stage team environments, bring public sector technical sales experience, and align with core company values emphasizing trust, customer obsession, craftsmanship, intensity, and family.
What you will do
- Own the end-to-end technical pre-sales process for government institutions at the federal and state level by scoping customer use cases and articulating business value.
- Design and demo the platform, lead technical and architecture reviews, and serve as a trusted technical expert throughout the sales cycle.
- Work directly with sales, product, and agent engineering teams to drive the go-to-market function and improve agents through customer-driven product development.
- Partner with industry leadership to build the public sector team, including capture motion, market strategy, and product components.
- Leverage AI tools efficiently for discovery prep, solution design, demo building, and technical proposals while owning the overall accuracy of customer-facing materials.
What you need
- Bring 5 to 7+ years of experience in sales engineering, solutions engineering, or customer-facing technical sales.
- Include at least 2 years of experience supporting U.S. federal, state, or local government customers.
- Demonstrate past experience in demo building, presenting, and working with customers in a go-to-market function.
- Show familiarity with FedRAMP and government authorization processes alongside public sector sales leadership.
- Possess the ability to connect a prospect's specific business problems to company solutions for technical and non-technical audiences.
- Hold a bachelor's degree or above, with a computer science or related field degree preferred.
Nice to have
- Experience translating code, technical logic, and user requirements into product and engineering requirements.
Benefits
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave and fertility/family building benefits through Carrot
- Lunch, snacks, coffee, discretionary benefit stipend, and free alphorn lessons
Questions candidates ask
What is the work location policy for this role?
Sierra is primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
What is the compensation range for this position?
The salary ranges from $160K to $270K, with offers for equity and commission.
What background is required in public sector sales?
Candidates need 5 to 7+ years of experience in technical sales, including at least 2 years supporting U.S. federal, state, or local government customers alongside familiarity with FedRAMP.