Director, AI & Agent Governance
About this role
The team at WPP Media is focused on leveraging an agentic marketing platform, WPP Open, to help clients achieve transformational growth by delivering creative personalization at scale. This role is situated within the Integrated AI Solutions team at Google business, focusing on establishing the governance, prioritization, and lifecycle management for an expanding agent ecosystem that supports Google’s global account. The core objective is to bring necessary structure to the intake, development, approvals, testing, launch, maintenance, and retirement of agents created across enterprise AI and workspace environments.
This position is crucial for shaping the operating models and governance practices that are currently evolving within the agentic workflow space. The Director will be responsible for connecting strategic priorities with detailed execution, ensuring that agents deliver value safely, accurately, and reliably for a major global client. The role requires someone who can influence how agentic workflows scale across a significant enterprise environment.
An ideal candidate possesses a strong aptitude for building structure in ambiguous settings, valuing curiosity, experimentation, accountability, and practical innovation. Success in this role depends on the ability to manage complex cross-functional relationships and define clear processes for emerging AI technologies.
What you will do
- Own and maintain the agent roadmap for Google’s global account, prioritizing initiatives based on strategic value, user need, business impact, and available resources.
- Establish and manage the end-to-end agent lifecycle, covering intake, development, approval, launch, testing, maintenance, optimization, and retirement.
- Monitor the agent ecosystem across enterprise AI and workspace environments to understand agent usage, dependencies, and positioning within broader workflows.
- Inventory, categorize, and rationalize the agent portfolio, working to identify and coordinate the consolidation or retirement of overlapping solutions.
- Manage intake and prioritization processes for new agent requests, ensuring consistent assessment of competing needs through clear decision points.
- Coordinate approval processes for agents utilizing new data sources or APIs, maintaining necessary communication with stakeholders.
- Establish ongoing testing and monitoring practices to assess agent safety, accuracy, reliability, and data traceability post-launch.
- Partner with design forums and product teams to capture user experience issues and opportunities for workflow improvement.
What you need
- A Bachelor’s degree or equivalent professional experience in business, technology, communications, project management, product management, or a related discipline is required.
- Candidates must have 5 to 8 years of relevant experience in product management, project management, program management, product operations, technology transformation, or comparable complex operational work.
- Demonstrated experience managing a product, program, portfolio, roadmap, backlog, or complex cross-functional workstream from planning through delivery is necessary.
- The ability to bring structure, prioritization, and accountability to ambiguous environments where processes and operating models are still developing is essential.
- Strong stakeholder management skills are required, including experience influencing senior leaders, technical teams, and cross-functional partners.
- Experience understanding artificial intelligence, AI agents, data sources, workflows, APIs, and related emerging technology concepts is necessary.
- Knowledge of governance, responsible AI, quality assurance, model evaluation, data traceability, or operational risk management is preferred.
- Experience with enterprise AI platforms, workflow automation, digital transformation, product operations, or technology ecosystems is preferred.
Nice to have
- Knowledge of governance, responsible AI, quality assurance, model evaluation, data traceability, or operational risk management
- Experience with enterprise AI platforms
- Experience with workflow automation
- Experience with digital transformation
Benefits
- $100,000 — $230,000 USD
Skills and tech stack
Questions candidates ask
What is the salary range for this role?
The salary offered for this position ranges from $100,000 to $230,000 USD.
What is the primary technology focus of this role?
The role involves managing an agent ecosystem supporting Google’s global account and understanding AI agents, data sources, workflows, and APIs.
What kind of environment is this role in?
The role operates within the Integrated AI Solutions team within the Google business, which is described as a highly visible group at the forefront of enterprise AI adoption.
What is the team structure like?
The Director will work with Google stakeholders, Data and Technology Services, the WPP Media product team, subject matter experts, and agency teams to drive decisions.