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Deal Desk Operations Analyst

EveRemote - USFinance
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Salary
Not listed
Job type
Full-time
Work mode
Remote
Posted
19 Aug 2026
Status
Open · checked 7d ago

About this role

The Deal Desk Operations Analyst position at Eve is a remote role based in the United States that acts as a vital bridge between commercial strategy and operational execution. This position suits a meticulous revenue operations professional looking to support a fast-growing legal technology company specializing in artificial intelligence solutions for plaintiff law firms.

Role Overview

This remote position ensures that pricing, packaging, products, approvals, and commercial policies translate accurately into scalable business processes, systems, and workflows. By partnering closely with finance, legal, product, and sales teams, the analyst enables efficient deal execution and operational excellence across the entire quote-to-cash lifecycle.

Key Responsibilities

Administer and maintain the CPQ platform, managing product catalogs, pricing, quote templates, approval rules, and platform integrations.
Handle daily operations of the deal desk, covering quote creation, pricing validation, approval routing, product configuration, and exception management.
Translate updates in pricing, packaging, products, and policies into scalable system configurations and automated workflows.
Maintain high data integrity across CPQ, CRM, and billing systems so that quoted, booked, and invoiced values align correctly.
Build and deliver operational and executive reporting regarding key performance indicators, cycle times, agreement accuracy, renewals, and SLA performance.
Support renewal and expansion operations by providing accurate data, forecasting inputs, and repeatable processes.
Partner with cross-functional teams including Sales, Finance, Legal, Revenue Operations, Product, Engineering, and Customer Success to resolve issues and advance deals.
Create and maintain process documentation and enablement materials to help internal teams transact accurately.
Implement automation and AI-powered tools designed to improve quoting, approvals, data validation, and overall operational efficiency.

Requirements

Three or more years of professional experience in Deal Desk, Sales Operations, Renewals Operations, Revenue Operations, or a related B2B SaaS function.
Direct experience managing quoting, pricing validation, approval routing, product configuration, and commercial exceptions.
Hands-on experience working with CPQ platforms, preferably DealHub, alongside CRM systems such as Salesforce or HubSpot.
Strong analytical and financial capabilities, including deal modeling, KPI reporting, margin analysis, discount governance, and revenue recognition principles.
Comprehensive knowledge of SaaS retention metrics such as net revenue retention, gross revenue retention, renewal forecasting, and expansion.
A proven ability to analyze data and transform manual procedures into scalable, automated workflows.
Excellent communication and cross-functional partnership skills with the capacity to manage competing priorities and make sound decisions in ambiguous scenarios.

Skills and Tools

CPQ platforms (specifically DealHub)
CRM systems (Salesforce, HubSpot)
Deal modeling and financial analysis
Revenue recognition and SaaS retention metrics
Process automation and AI-powered operational tools
Data validation and reporting

Salary and Benefits

US Salary Range: $110,000 to $150,000 USD (On Target Earnings range including commission or bonuses and base salary, varying by level and experience)
Competitive salary and equity packages
401(k) program with employer matching
Comprehensive health, dental, vision, and life insurance
Short term and long term disability coverage
Commuter benefits for applicable employees
Autonomous work environment with a workplace setup reimbursement and telecomm stipend
Flexible Time Off (FTO) combined with paid holidays
Quarterly team gatherings and in-office perks for local staff

About the Company

Eve is redefining legal technology for plaintiff law firms by building AI that works across every stage of a case, from initial intake through final resolution. Trusted by over 1,000 law firms, the company is backed by top investors including Spark Capital, Andreessen Horowitz, Menlo Ventures, and Lightspeed. The organization features a world-class team with experience from prominent tech companies and collaborates directly with industry leaders like OpenAI and Anthropic.

How to Apply

Interested candidates should visit the official Eve careers page to submit their application for the Deal Desk Operations Analyst position.

Skills and tech stack

Spark

Questions candidates ask

Where is the Deal Desk Operations Analyst position located?

The position is a remote role based in the United States.

What is the salary range for this role?

The US salary range is $110,000 to $150,000 USD, which represents an On Target Earnings range that includes base salary and commission or bonus targets.

What systems and software experience are required?

Candidates need hands-on experience with CPQ platforms, preferably DealHub, as well as CRM systems like Salesforce or HubSpot.

How many years of experience are needed to apply?

Applicants must have three or more years of experience in Deal Desk, Sales Operations, Renewals Operations, Revenue Operations, or a related B2B SaaS function.

What benefits does Eve offer to employees?

Benefits include competitive salary and equity, a 401(k) program with employer matching, comprehensive health and insurance coverage, flexible time off, a telecomm stipend, and workplace setup reimbursement.

Ready to apply?

The application is on the official Eve careers page.

Apply on company site