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Data Center Operations Lead - Partner Site Operations

AnthropicRemote-Friendly (Travel Required) | San Francisco, CACompute
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Salary
Not listed
Job type
Full-time
Work mode
Remote
Posted
21 Aug 2026
Status
Open · checked 7d ago

About this role

Role Overview

The Data Center Operations Lead - Partner Site Operations at Anthropic is a remote-friendly position that involves frequent travel and oversees hardware and IT operations at partner-operated sites. This role suits an experienced infrastructure professional who can set vendor standards, manage site outcomes, and ensure high compute fleet availability.

Key Responsibilities

Manage site outcomes for assigned partner-operated locations, taking ownership of deployment velocity, availability, and incident response.
Provide tactical direction, set daily and weekly priorities, and define standards for vendor on-site teams.
Author and improve operational procedures covering deployment, break-fix, change management, security, and EHS compliance.
Track vendor performance against service level agreements and staffing commitments, initiating corrective actions when required.
Participate in the incident escalation on-call rotation, act as the designated Incident Commander during site events, and direct vendor response.
Translate engineering requirements into vendor direction while communicating site constraints and risks to internal leadership.

Requirements

Minimum of 8 years of experience in data center operations, hardware, IT infrastructure, or critical facilities as a manager, technical lead, or related role.
Demonstrated experience managing vendors, MSPs, or contract workforces to measurable outcomes through statements of work and SLAs.
Hands-on technical depth in server, network, and rack-level infrastructure to independently verify vendor claims and audit quality.
Proven track record of building or substantially improving operational processes.
Experience serving in an incident command or lead-responder role with clear communication skills under ambiguity.
Ability to support non-standard hours, including an on-call rotation and availability during deployment surges and maintenance windows.
Bachelor’s degree in a relevant domain or equivalent practical experience.

Nice to Have

Experience with third-party colocation providers or partner-operated sites delivering IT operations inside a facility run by others.
Background in standing up operations at a new site or data hall from commissioning handoff through first deployment.
Familiarity with GPU, accelerator, or high-density liquid-cooled infrastructure.
Experience with multi-vendor sites where facilities and IT operations are managed by different partners.
Background in leading projects from initiation to completion across external teams.
Experience with incident management frameworks, contract and SLA design, or EHS programs.

Skills and Tools

Data center hardware and IT infrastructure management
Vendor and SLA performance oversight
Incident command and escalation management
Standard operating procedure authoring and process improvement
Break-fix and deployment operations

Salary and Benefits

Annual base salary range of $320,000 to $405,000 USD.
Competitive compensation and benefits package.
Optional equity donation matching.
Generous vacation and parental leave.
Flexible working hours and collaborative office space.

About the Company

Anthropic is a public benefit corporation headquartered in San Francisco dedicated to building reliable, interpretable, and steerable AI systems. The organization functions as a collaborative team of researchers, engineers, and policy experts focused on large-scale AI research that is safe and beneficial for society.

How to Apply

Interested candidates should visit the official Anthropic careers page to submit an application for this position.

Questions candidates ask

What is the salary range for the Data Center Operations Lead?

The annual base salary range for this role is between $320,000 and $405,000 USD.

What level of experience is required for this position?

Candidates must have 8+ years of experience in data center operations, hardware, IT infrastructure, or critical facilities in a management or technical lead capacity.

Is this a remote position?

Yes, the role is remote-friendly with travel required and a location-based hybrid policy expecting staff to be in an office at least 25% of the time.

Does Anthropic offer visa sponsorship for this role?

Yes, Anthropic does sponsor visas and makes every reasonable effort to secure one for offered candidates with the help of an immigration lawyer.

What are the primary responsibilities regarding vendors?

The role involves setting daily and weekly priorities, establishing operating cadence, tracking performance against SLAs, and driving corrective actions rather than directly managing operations staff.

Ready to apply?

The application is on the official Anthropic careers page.

Apply on company site