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Customer Success Manager (SEO)

Peec AINew York CityCustomer Experience
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Salary
$100K - $150K USD
Job type
Full-time
Posted
21 Sept 2026
Status
Open · checked 7d ago

About this role

Peec AI is hiring a full-time Customer Success Manager to join its New York City office. This position suits an experienced organic growth professional eager to guide major brands through the shift to generative search platforms.

Role Overview

In this position, the professional helps clients achieve success in modern AI-driven search environments. The selected candidate collaborates with major brands and agencies to onboard new accounts and provide strategic advice regarding visibility across AI assistants and search engines. By uniting SEO knowledge with a consultative mindset, the employee analyzes client websites and performance, leads strategic advisory meetings, and translates corporate objectives into organic growth plans. Furthermore, the team member partners with internal departments like Sales, Growth, and Product to build customer enablement programs and establish industry best practices for generative search.

Key Responsibilities

Onboard and activate incoming key accounts while teaching them how to utilize the platform to rank higher in generative discovery.
Examine client websites, content assets, and search metrics to uncover growth avenues across traditional search, AI assistants, and generative surfaces.
Conduct advisory workshops for prominent brands and agencies, transforming marketing targets into actionable Generative Engine Optimization roadmaps.
Work alongside internal teams to improve client onboarding pathways, develop case studies, and enhance user enablement materials.
Provide strategic consulting to mid-market and enterprise accounts, offering guidance from high-level strategy down to tactical execution.
Manage the expansion and retention of an assigned client portfolio by spotting upsell opportunities and working alongside Sales to secure them.
Track account health indicators to preemptively address churn risks through value-driven interventions.

Requirements

Three to five years of practical experience working in SEO or organic growth, preferably within a premier search optimization agency.
Comprehensive knowledge regarding technical SEO, search intent, content planning, and how organic visibility drives commercial results.
Advanced consultative abilities, including experience advising clients, delivering strategic presentations, and challenging assumptions constructively.
Capability to articulate complex SEO principles in clear, actionable terms for brand and marketing stakeholders.
Enthusiasm for the evolution from traditional links to generative search platforms and a desire to pioneer this industry shift.
Professional verbal and written communication skills in English for conducting client meetings, workshops, and drafting recommendations.

Nice to Have

Background in creating frameworks such as measurement models, content strategies, or SEO playbooks for clients.
Early exposure or familiarity with AI-powered search optimization.
Previous experience supporting enterprise-level or high-touch clients.
Employment history inside a fast-paced, venture-backed marketing technology or SaaS enterprise.
Proficiency in verbal and written German for client calls, workshops, and written deliverables.

Skills and Tools

Technical SEO and content strategy
Organic growth and search performance analysis
Client consulting and strategic advisory
Account retention and expansion management
Enterprise customer success frameworks

Salary and Benefits

Base salary range spanning from $100,000 to $150,000 per year, determined by qualifications, experience, and location
Meaningful equity ownership in the company
Comprehensive benefits package
Collaborative and energetic in-office workspace
Opportunity to shape a newly emerging market category

About the Company

Peec AI operates as an analytics platform built specifically for AI-driven search. As discovery shifts toward tools like Perplexity, ChatGPT, Gemini, and Google's AI Overviews, the company gives marketing and SEO teams visibility into brand positioning and competitor benchmarks. Backed by 20VC and Singular, the Series A organization has surpassed $10M in ARR and features a team of over 80 staff members across its Berlin headquarters and New York office.

How to Apply

Interested candidates should visit the official Peec AI careers page to submit an application for this position.

Questions candidates ask

What is the location of this job?

This full-time position is located in New York City.

What is the salary range for the Customer Success Manager role?

The base salary ranges from $100,000 to $150,000 per year, with final compensation depending on experience, skills, qualifications, and location.

How much experience is required?

Candidates must have 3 to 5 years of hands-on SEO or organic growth experience, preferably at a top-tier SEO agency.

What type of company is Peec AI?

Peec AI is a Series A analytics platform for AI search, backed by 20VC and Singular, with over $10M in ARR and a team exceeding 80 people across Berlin and New York.

How do I apply for this position?

You can apply by visiting the official company careers page.

Ready to apply?

The application is on the official Peec AI careers page.

Apply on company site