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Customer Success Engineer - America

SonarAustin, TexasCustomer Success
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Salary
Not listed
Job type
Full-time
Posted
20 Aug 2026
Status
Open · checked 7d ago

About this role

Role Overview

The Customer Success Engineer role at Sonar in Austin, Texas is a brand-new technical advisory position focused on owning account health, maturity, and growth. This opportunity suits professionals who enjoy combining technology and business impact to shape a pioneering customer success function.

Key Responsibilities

Act as a proactive technical advisor to oversee the health, maturity, and expansion of a designated customer portfolio.
Maintain a close pulse on every account to direct energy toward areas of highest impact.
Help establish the playbook for the newly launched Customer Success Engineering function.
Integrate advanced AI methodologies into daily operational workflows.

Skills and Tools

Technical advisory and customer portfolio management expertise
AI-driven operational workflows
Strategic business impact assessment

About the Company

Sonar leads the AI code verification and governance sector, ensuring that software built by autonomous agents and AI assistants remains reliable, secure, and maintainable. Integrating with major platforms such as GitHub Copilot, Cursor, Gemini, Claude Code, Codex, and Devin, the organization serves over 75 percent of the Fortune 100. Major enterprises including Nvidia, Ford Motor Company, Goldman Sachs, and ServiceNow rely on flagship offerings like SonarQube. Operating with profitability and exceeding $400 million in revenue, the company maintains global hubs in Austin, Washington D.C., London, Geneva, Tokyo, Singapore, Dubai, and Bochum.

How to Apply

Interested candidates should apply directly on the official company careers page.

Questions candidates ask

Where is this job located?

This position is located in Austin, Texas.

What department is this role in?

This role is part of the Customer Success department.

Is this a remote position?

No, this is not a remote position.

What is the employment type?

This is a full-time position.

How can I apply for this position?

You can apply by visiting the official company careers page.

Ready to apply?

The application is on the official Sonar careers page.

Apply on company site