About this role
Professionals who thrive in fast-paced environments and possess a deep understanding of the Japanese technology market will find this role a strong match. Sierra builds a platform for customer-facing AI agents, partnering with major global brands to transform customer service and business growth.
As the Communications and Marketing Manager for Japan, the chosen candidate will shape local marketing and public relations efforts while collaborating with the global Marcomms team. Responsibilities include managing press relations, public speaking engagements, and social media presence to raise brand visibility in the region.
The ideal candidate demonstrates resourcefulness, calm execution under pressure, and strong cross-functional collaboration skills. Operating primarily in-person with growing offices globally, the company values trust, craftsmanship, customer obsession, and intensity.
What you will do
- Set the standard for marketing and public relations initiatives within a hyper-growth, founder-led organization.
- Collaborate across functions to increase regional awareness of the platform and company offerings.
- Maintain overall ownership of local marketing strategies, press engagement, public speaking, and social media channels.
- Contribute as an integral member of the global marketing and communications team by pitching in where needed.
What you need
- Possess deep knowledge of Japan and the local technology and business environment.
- Demonstrate an entrepreneurial and scrappy approach with a willingness to try new methods and take calculated risks.
- Act as a problem solver who rolls up sleeves to address challenges directly.
- Maintain poise under pressure while moving quickly and executing strongly against commitments.
- Exhibit creativity in setting the standard for enterprise public relations conversations.
- Communicate excellently through both written and verbal channels.
- Display low-ego teamwork and build effective relationships with colleagues and external stakeholders at all levels.
- Understand marketing, press dynamics, and social media from professional experience in a company, government, or journalistic role.
- Exercise good judgment and professionalism when navigating ambiguity and handling sensitive initiatives.
Nice to have
- Proven track record working in a fast paced company
- Strong written and spoken English and Japanese
Benefits
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for employee and family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
Questions candidates ask
Where is the company located?
Sierra is primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia, including Tokyo.
What kind of benefits are provided?
Eligible full-time employees receive flexible paid time off, medical, dental, and vision coverage, life and disability insurance, parental leave, and fertility benefits.
What is the team culture like?
The culture is guided by values of trust, customer obsession, craftsmanship, intensity, and a commitment to balancing family along the way.