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Client Account Manager, Digital Native & E-commerce

xAISingaporeSales
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Salary
Not listed
Job type
Full-time
Experience
Mid · 3+ yrs
Posted
22 Sept 2026
Status
Open · checked 7d ago

About this role

Managing digital marketing programs and growing revenue with advertisers and agencies across Greater China and the wider APAC region forms the daily routine for this role. Team members consult on advertising products, optimize campaigns using internal tools, and partner closely with Client Partners on retention and performance reporting.

xAI maintains a small, highly motivated group focused on engineering excellence and a flat organizational structure. Leadership looks for individuals who demonstrate initiative, strong prioritization skills, and clear communication abilities. Success here requires a hands-on approach and the ability to maintain a high-quality client experience while navigating a fast-paced environment.

What you will do

  • Simplify the platform and ship strong campaigns for priority clients originating from Greater China and the wider APAC region.
  • Educate and consult clients and agencies on advertising products, best practices, and campaign design.
  • Execute, optimize, and analyze programs utilizing internal tools and dashboards.
  • Monitor revenue and pace client campaigns against established targets.
  • Partner with the Client Partner on retention, pitch support, and performance reporting.
  • Resolve campaign issues quickly while improving the underlying processes.
  • Provide feedback to product and tools teams to help the ads platform scale effectively.
  • Maintain the book of business, ensure a high-quality client and agency experience, and mentor new team members.

What you need

  • Demonstrate fluency in both English and Mandarin, written and spoken, for daily work with stakeholders.
  • Possess at least 3 years of experience managing digital marketing programs for advertisers or agencies.
  • Exhibit a strong grasp of the digital marketplace and the competitive landscape.
  • Show a proven ability to read performance data and adjust levers to drive results.
  • Demonstrate the capacity to manage large client relationships, work through conflict, and reach decisions.
  • Possess clear communication and presentation skills alongside strong attention to detail.
  • Show a preference for small, collaborative teams that operate with limited supervision.
  • Express a willingness to travel across the APAC region.

Questions candidates ask

What is the team environment like at xAI?

The team is small, highly motivated, and focused on engineering excellence with a flat organizational structure. Employees operate with limited supervision and are expected to be hands-on.

What languages are required for daily work?

Fluency in English and Mandarin, both written and spoken, is required for daily work with Greater China clients, agencies, and internal stakeholders.

Is travel required for this position?

The role requires a willingness to travel across the APAC region.

Ready to apply?

The application is on the official xAI careers page.

Apply on company site