Candidate Experience Coordinator, Cambridge, MA
About this role
Managing complex global scheduling across multiple time zones forms the core of daily operations, ensuring an efficient and seamless candidate journey from the initial touchpoint to final stages. Candidates will orchestrate interview loops, oversee onboarding and compliance operations like background checks, and maintain meticulous data integrity within the applicant tracking system. Operating within an interdisciplinary talent acquisition function, the role exists to drive operational excellence, eradicate process bottlenecks, and scale recruitment workflows using AI tools.
Isomorphic Labs builds powerful predictive and generative AI models to accelerate scientific discovery and design novel molecules, building on the Nobel-winning AlphaFold system. A suitable candidate brings exceptional organization, empathy, a process-driven mindset, and tech-savviness to support a mission focused on understanding biology through information science and solving all disease.
What you will do
- Serve as the primary point of contact for candidates to ensure timely, supportive, and seamless interactions throughout the recruitment lifecycle.
- Manage high-volume scheduling and coordinate complex, interdisciplinary interview loops across multiple time zones.
- Host and coordinate onsite and virtual interview days to ensure candidates feel welcomed and prepared.
- Maintain high standards of data integrity within the applicant tracking system by managing job setups and tracking candidate statuses.
- Oversee onboarding operations, right-to-work checks, background checks, and people data integrations.
- Partner with leadership to analyze candidate survey data and translate insights into actionable process improvements.
- Document core talent acquisition processes and assist in training new team members on scheduling and workflow systems.
What you need
- Demonstrated ability to prioritize multiple functions and tasks with high attention to detail in a fast-paced environment.
- Strong focus on candidate experience with the empathy needed to manage relationships across the recruitment lifecycle.
- Proficiency with online calendar and meeting applications, specifically within the G-Suite environment.
- Data-driven approach with a commitment to maintaining clean and consistent recruitment data.
- Excellent written and verbal communication skills for stakeholder updates and human-first correspondence.
- Experience managing complex scheduling and coordination across multiple global time zones.
- A process-oriented mindset with a willingness to question existing workflows and identify better solutions.
Nice to have
- Deep experience with Applicant Tracking Systems, specifically Greenhouse
- Experience leading or contributing to operational projects such as event logistics, data cleanups, or survey rollouts
- Experience acting as the main point of contact for external agency or search firm partners
Skills and tech stack
Questions candidates ask
What tools and software will I use in this role?
The daily tech stack includes online calendar and meeting applications, with a preference for G-Suite. You will also manage data and workflows using Applicant Tracking Systems, specifically Greenhouse, alongside AI tools for documenting core processes.
What does the interview coordination involve?
You will orchestrate complex, interdisciplinary interview loops across multiple time zones with speed and efficiency. This includes acting as the central lead for both onsite and virtual interview days.
What operational duties are part of the onboarding process?
You will oversee critical onboarding and compliance operations such as right-to-work checks, background checks, and integrating people data with relevant google systems. Additionally, you will educate the talent team on data best practices.
The application is on the official Isomorphic Labs careers page.
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