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Business Value Strategy & Operations

SierraSan Francisco, CAOperations
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Salary
$170K – $255K
Job type
Full-time
Experience
Senior · 5+ yrs
Posted
21 Sept 2026
Status
Open · checked 7d ago

About this role

Sierra needs to bridge the gap between advanced customer-facing AI agents and measurable enterprise financial impact by establishing a robust business value framework from the ground up. Operating within the pricing team in San Francisco, this strategist will partner directly with sales representatives and enterprise clients to translate technical outcomes into rigorous investment cases and financial metrics.

Daily responsibilities involve building detailed return on investment models, scaling industry-specific business cases, and engaging senior decision-makers throughout complex sales cycles. Ideal candidates bring a strong background in value engineering, strategic finance, or consulting, alongside advanced analytical skills and a hands-on approach to financial modeling.

What you will do

  • Partner with sales teams and enterprise customers throughout complex sales cycles to develop tailored value frameworks.
  • Build rigorous return on investment models and investment cases grounded in operating and financial metrics.
  • Translate the platform impact into measurable outcomes such as lower operating costs, incremental revenue, and stronger customer loyalty.
  • Create and scale repeatable, industry-specific business cases from the ground up.
  • Remain hands-on in financial modeling, data analysis, and strategy execution.

What you need

  • Bring five or more years of experience in value engineering, monetization strategy, consulting, strategic finance, or a similar role focused on quantifying business impact.
  • Demonstrate advanced financial modeling and analytical skills with a proven track record of building rigorous return on investment models.
  • Possess experience supporting complex enterprise sales cycles and engaging senior decision-makers.
  • Collaborate effectively with sales teams and customer stakeholders across finance, operations, and executive leadership.
  • Hold a degree in Business Administration, Finance, Economics, or a related field, or demonstrate equivalent professional experience.

Nice to have

  • Experience building and scaling a business value methodology, program, or center of excellence from the ground up
  • Familiarity with AI, conversational AI, or customer service operations
  • Previous experience in a zero-to-one startup or fast-paced, high-growth environment

Benefits

  • Flexible (unlimited) paid time off
  • Medical, dental, and vision benefits for you and your family
  • Life insurance and disability benefits
  • Retirement plan dependent on country of employment
  • Parental leave
  • Fertility and family building benefits through Carrot

Questions candidates ask

What is the remote policy for this role?

Sierra is primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.

What is the compensation range?

The salary ranges from $170K to $255K with offers of equity included for full-time employees.

What kind of environment will I be working in?

The company operates in a fast-paced environment guided by values of trust, customer obsession, craftsmanship, intensity, and family.

Ready to apply?

The application is on the official Sierra careers page.

Apply on company site