AI Operations Specialist
About this role
Partnering cross-functional departments to discover, prototype, and operationalize high-leverage workflows occupies the daily schedule for this position. LogicGate builds a centralized governance, risk, and compliance platform with AI intelligence woven into its core to help enterprise clients navigate regulatory environments and quantify business value. As the first dedicated internal AI builder, this practitioner bridges the gap between complex operational bottlenecks and scalable, AI-driven solutions by automating manual processes and embedding capabilities directly into daily operations.
Reporting to the VP of AI Transformation & Operations, the specialist collaborates closely with RevOps, Customer Success, Finance, People, and Product & Technology teams. Success in this function requires a blend of hands-on technical proficiency with low-code tools, rapid prototyping, and consultative stakeholder management. Individuals who excel here possess an operator mindset, analytical instincts for evaluating process return on investment, and a strong capability to document systems and enable functional teams.
What you will do
- Partner cross-functional department leaders to identify repetitive, judgment-light processes and evaluate high-impact opportunities for automation and AI integration.
- Build and deploy AI-augmented workflows and agents using modern tooling such as Zapier, Claude, LLM APIs, and Model Context Protocol servers.
- Redesign complex operational workflows to streamline cross-departmental handoffs, eliminate operational friction, and drive measurable efficiency gains.
- Develop clear, reusable internal playbooks, documentation, and self-service templates that empower functional teams to sustain and build upon automated solutions independently.
- Instrument deployed solutions to track key operational metrics, including adoption rates, hours reclaimed, and cost savings, while transparently monitoring risk.
- Contribute to company-wide AI usage standards and operational frameworks to ensure automated workflows operate safely, securely, and consistently across the enterprise.
What you need
- Bring 3-5 years of progressive experience in business technology, systems analysis, process automation, business intelligence, or workflow optimization.
- Demonstrate practical experience building solutions using low-code or no-code platforms, large language model APIs, prompt engineering, or modern AI agent frameworks.
- Exhibit exceptional communication skills with a proven track record as a trusted internal consultant capable of navigating competing priorities and managing cross-functional stakeholders.
- Possess sharp analytical instincts to evaluate process return on investment, prioritize high-impact initiatives, and take ownership of end-to-end delivery.
- Show a background in creating internal enablement content, technical documentation, or change management programs.
- Maintain the hybrid work readiness to communicate and collaborate across distributed teams, along with flexibility to travel for key offsites, events, and meetings.
Nice to have
- Prior experience operating within B2B SaaS, enterprise technology, or Governance, Risk, and Compliance environments
- Familiarity with data analysis including SQL and Python basics
- Experience with evaluation frameworks or observability for internal AI systems
Benefits
- Competitive base salaries, variable compensation plans, and equity options
- Comprehensive health, wellness, and lifestyle benefits tailored to your region
- Generous paid time off and annual company holidays
- Continuous career advancement through structured mentorship, leadership training, and premium learning platforms
Skills and tech stack
Questions candidates ask
What is the remote work policy for this role?
This role is classified as hybrid, based out of the Chicago headquarters or Bellevue office. Candidates are expected to be available to work from the office as needed to support in-person collaboration, which may include recurring in-office days.
What is the compensation range for this position?
The anticipated base salary range for the role is $88,000 to $108,000 per year, plus variable compensation, equity, and benefits. Actual salaries may vary based on factors such as qualifications, skills, competencies, and proficiency.
What tools and technologies will I be working with?
You will build and deploy AI-augmented workflows and agents using modern tooling such as Zapier, Claude, LLM APIs, and Model Context Protocol servers. Additional familiarity with low-code platforms like Make, SQL, and basic Python is also noted in the tech stack.
Who does this role report to and collaborate with?
You will report directly to the VP of AI Transformation & Operations. The position partners cross-functionally across RevOps, Customer Success, Finance, People, and Product & Technology teams.