AI Deployment Specialist, Beneficial Deployments
About this role
Professionals who thrive in ambiguity, excel at systems-thinking, and enjoy building structure from scratch will find a natural home in this position at Anthropic. As part of the Beneficial Deployments team, this role focuses on guiding organizations from contract signature to production deployment across Claude for Enterprise, Claude Code, and API products.
This position exists to ensure customers achieve tangible impact rather than incremental improvement by serving as the technical hands that switch Claude on. Day-to-day responsibilities include connecting identity providers, configuring workspace provisioning, walking CISOs through technical governance, and pioneering scalable activation methodologies that enable numerous nonprofit customers to unlock transformative use cases.
What you will do
- Own the complete activation journey from contract signature to production deployment, orchestrating cross-functional resources and customer teams to ensure rapid time-to-value across Claude for Enterprise, Claude Code, and API products.
- Deploy Claude inside customer environments by configuring and troubleshooting SSO, SCIM, JIT provisioning, MCP connectors, admin policy templates, and seat-assignment logic across major identity providers.
- Act as a trusted advisor to customer CISOs and CTOs on governance, enterprise setup, access models, RBAC, and OAuth consent.
- Design and scale activation frameworks by identifying patterns across deployments and building templated playbooks that balance standardization with customization.
- Drive organizational transformation by developing change management strategies, rollout plans, and Train-the-Trainer programs that build internal AI champions.
- Define and track success metrics across activation rate, time-to-value, customer satisfaction, and operational efficiency to continuously optimize the motion.
- Channel customer insights back to Product, Support, and Security teams to resolve repeat deployment blockers.
What you need
- Bring 5+ years of experience in customer-facing technical roles such as implementation management, technical account management, technical onboarding, solutions consulting, or customer success.
- Demonstrate hands-on, sustained ownership of enterprise identity integration work including SAML, OIDC, SCIM v2, and JIT provisioning across at least two major identity providers.
- Possess experience advising CISOs, CTOs, or IT leadership on enterprise governance and setup for a SaaS or AI platform.
- Understand security and compliance frameworks including SOC 2, ISO 27001, HIPAA, and GDPR.
- Show experience designing, shipping, and measured programs that serve many customers at once such as onboarding cohorts, enablement series, or admin academies.
- Demonstrate hands-on fluency with AI in your own workflow by prototyping, generating content, analyzing accounts, or replacing internal processes with LLMs.
- Exhibit comfort building in ambiguity and creating structure where none exists.
Nice to have
- Experience serving nonprofits or mission-driven organizations.
Skills and tech stack
Questions candidates ask
What is the remote and office policy for this role?
Anthropic currently expects all staff to be in one of their offices at least 25% of the time, though some roles may require more time in the office.
What is the salary range for this position?
The salary range for this role is $200,000 to $265,000 USD.
Does Anthropic offer visa sponsorship?
Yes, Anthropic sponsors visas and retains an immigration lawyer to help with the process if an offer is made.