About this role
The team at cursor is focused on automating coding by developing the best tool for professional programmers through inventive research, design, and engineering. They operate with a flat organizational structure, maintaining a small and highly capable team that values truth-seeking, creativity, and spirited debate. This role is designed to introduce the first AI Deployment Manager, a crucial position responsible for partnering with strategic enterprise customers to drive product adoption and demonstrate measurable business value. This individual will be instrumental in shaping how AI transforms engineering teams by acting as the link between customer needs and internal development priorities.
This position requires a blend of technical fluency and strong client-facing skills. The AI Deployment Manager will work closely with engineering leaders and sales to ensure a smooth post-sale experience. Key responsibilities involve guiding customers on best practices for using the tool, including prompt strategy and context configuration, while simultaneously influencing the product roadmap based on customer feedback. It is ideal for someone who deeply understands software development workflows and is driven to help engineering organizations achieve scale.
What you will do
- Build and cultivate strong relationships with engineering leaders and power users within key accounts.
- Collaborate with Field Engineering and Sales to ensure a smooth experience following a product sale.
- Drive the adoption of Cursor by aligning customer usage with defined business objectives and engineering goals.
- Instruct customers on optimal rollout strategies, including prompt strategy and context configuration.
- Serve as the internal representative for the customer, influencing roadmap priorities.
- Conduct strategic account planning and regular business reviews with VP- and CTO-level stakeholders.
- Monitor account health and usage patterns to support renewals and expansion efforts.
What you need
- Possesses strong communication skills and executive presence, comfortable presenting technical concepts to developers and pivoting discussions to business value with CTOs.
- Requires a deep understanding of the software development lifecycle and existing engineering organization structures.
- Must be fluent in technical workflows, AI tooling, and developer productivity concepts.
- Demonstrates a customer-obsessed approach coupled with strategic thinking and problem-solving abilities.
- Should have prior experience in Technical Account Management (TAM), Solutions Architecture, Customer Success, or Consulting for enterprise software.
- Thrives in a startup environment, exhibiting scrappiness, proactivity, and adaptability.
Nice to have
- Experience in TAM
- Experience in Solutions Architecture
- Experience in Customer Success
- Experience in Consulting for enterprise software
Benefits
- In-person offices in North Beach, San Francisco and Manhattan, New York
Skills and tech stack
Questions candidates ask
What is the remote policy for this role?
The posting indicates that the company has in-person offices in North Beach, San Francisco, and Manhattan, New York. Candidates should be prepared to work in these locations.
What is the compensation structure?
The posting does not specify the salary for this role.
What is the primary technology stack involved?
The primary tool mentioned is Cursor, which is used to automate coding.
What does the team structure look like?
The organization is described as very flat, and the team is small and talent dense.