About this role
The ideal candidate for this AI Deployment Manager role is someone who enjoys operating at the intersection of business strategy and deep technical execution. This position is central to the post-sale success of enterprise customers utilizing the Cursor platform's AI capabilities. The individual will be responsible for driving adoption, retention, and revenue expansion for a portfolio of key accounts by guiding organizations through the rollout of Grok, Grok Build, Grok Bot, and Grok APIs. This role requires a blend of strategic account management and hands-on technical guidance to evolve how businesses use AI in their knowledge work and coding processes.
This role exists to ensure successful implementation and long-term success for enterprise clients. The manager will function as the central point of contact, collaborating across Sales, Engineering, Product, and Support teams to shape rollout strategies based on customer insights. Success in this role is directly tied to measurable outcomes such as customer retention, product adoption rates, and revenue expansion.
A strong fit for this position is an analytical and operational individual who can effectively translate complex customer needs into clear technical plans and tangible results. They must be comfortable engaging with stakeholders at various levels, from developers to senior executives, while maintaining a focus on operational metrics and product influence.
What you will do
- Manage a portfolio of enterprise customers, taking full ownership of the long-term success of each account.
- Engage with CTOs, VPs, and SVPs of Engineering to clearly demonstrate the return on investment and guide organizational changes driven by AI.
- Lead the entire enterprise rollout process, which includes onboarding, enablement, establishing internal champions, and scaling adoption.
- Transform high-impact use cases into sustainable and repeatable workflows across different teams.
- Monitor account health and usage data to inform renewal strategies and expansion opportunities with Account Executives.
- Represent the customer internally by synthesizing feedback and using it to influence product priorities.
What you need
- Demonstrated experience working at the intersection of business and technology, thriving in customer-facing capacities is necessary.
- The candidate must be able to translate customer requirements into precise technical plans and quantifiable outcomes.
- A solid understanding of modern engineering practices, knowledge-work organizations, the SDLC, and developer workflows is required.
- Effective communication skills are essential for interacting comfortably with diverse functions within an enterprise, including developers and senior executives.
- The role demands an analytical and operational mindset, utilizing data effectively to prioritize actions and drive results.
- Prior experience as a power user of Grok, Grok Build (Cursor), Grok Bot, or Grok APIs, coupled with strong opinions on effective AI tools, is beneficial.
- Fluency in both Japanese and business-level English is a mandatory requirement.
Nice to have
- Power user of Grok, Grok Build (Cursor), Grok Bot, or Grok APIs with strong opinions about what great looks like
Skills and tech stack
Questions candidates ask
What is the remote policy for this role?
The posting does not specify the remote policy for this position.
What is the compensation structure?
The posting does not provide specific salary details for this role.
What is the required tech stack experience?
Candidates are encouraged to have experience as a power user of Grok, Grok Build (Cursor), Grok Bot, or Grok APIs, along with strong opinions on what constitutes a great tool.
What is the team structure like?
The organization is described as very flat, and the team is small and talent dense.
How is the hiring process structured?
The posting does not detail the specific steps of the hiring process.