About this role
Protolabs Network is seeking a full-time AI Customer Success Engineer to join the engineering team in Maple Plain, Minnesota. This hybrid position requires working onsite from Tuesday through Thursday, making it an ideal opportunity for a technology professional who enjoys bridging the gap between business needs and modern software capabilities.
Role Overview
As an AI Customer Success Engineer, the primary mission is to help internal business users unlock the full potential of emerging artificial intelligence solutions. Organizations frequently invest heavily in AI without achieving full utilization due to everyday friction and lack of enablement. This role directly addresses that challenge by embedding within business units, understanding daily workflows, and driving the successful rollout and adoption of tailored AI tooling across the entire organization.
Key Responsibilities
Skills and Tools
Salary and Benefits
About the Company
Protolabs Network operates as a leader in the digital manufacturing industry. The organization values creative thinkers, makers, and doers who approach their responsibilities with an entrepreneurial mindset. The company culture focuses on meaningful work that accelerates the delivery of innovative products to market. Protolabs Network is an equal opportunity employer dedicated to cultivating a diverse, inclusive, and welcoming workplace environment where all employees are valued.
How to Apply
Interested candidates should visit the official Protolabs Network careers page or hubs.com to submit an application for this opportunity.
Skills and tech stack
Questions candidates ask
What is the location of the AI Customer Success Engineer role?
The position is based in Maple Plain, MN, operating on a hybrid schedule with onsite work required from Tuesday through Thursday.
What is the salary range for this position?
The annual salary ranges from $107,400 to $161,000 USD.
What department does this role belong to?
This position is part of the Engineering department.
What are the core responsibilities of the AI Customer Success Engineer?
Responsibilities include embedding with business users to understand workflows, building no-code automations and agents, analyzing user feedback, driving AI tool adoption, conducting demos, and collaborating with Technical Product Managers.
How can I apply for this job?
Candidates can apply by visiting the official company careers page or hubs.com.
The application is on the official Protolabs Network careers page.
Apply on company site