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Account Manager (Enterprise)

RunPodRemote - USASales
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Salary
Not listed
Job type
Full-time
Work mode
Remote
Posted
7 Nov 2025
Status
Open · checked 7d ago

About this role

Role Overview

The Enterprise Account Manager position at Runpod is a remote opportunity based in the United States, designed for professionals specializing in client retention and revenue expansion within the cloud or infrastructure sectors. This role suits an experienced relationship builder who can successfully nurture existing customer portfolios and drive account growth.

Key Responsibilities

Act as the primary contact for an assigned portfolio of existing accounts.
Track account health metrics such as usage, billing, churn risk, and feature adoption to intervene proactively.
Secure renewals and identify upsell and cross-sell opportunities for additional capacity, support plans, or new features.
Lead periodic business reviews to demonstrate return on investment, usage insights, and product roadmaps.
Coordinate with product, engineering, and support teams to resolve client issues and advocate for requested enhancements.
Create comprehensive account plans, accurate forecasts, and strategic growth strategies.
Manage contract negotiations, renewals, and escalations while maintaining meticulous CRM data.
Travel periodically to meet key clients or represent the organization at industry events.

Requirements

Possess two to five years of professional experience in post-sales, customer success, or account management, preferably within cloud, SaaS, or infrastructure industries.
Demonstrate strong technical acumen capable of engaging both executive leaders and developers.
Exhibit robust relationship-building skills to manage multiple business and technical stakeholders.
Understand key performance metrics including churn, net revenue retention, usage, and recurring revenue.
Ability to analyze usage data, recognize trends, and offer actionable recommendations.
Display excellent verbal and written communication alongside strong presentation abilities.
Demonstrate proficiency with CRM software, analytics platforms, and team collaboration tools.
Work as an independent self-starter capable of managing accounts end-to-end with total ownership.
Complete a successful background check prior to starting.

Nice to Have

Prior familiarity with AI and machine learning, GPU infrastructure, cloud computing, or developer tooling.

Skills and Tools

Account management and strategic planning
Data analysis and usage trend identification
CRM maintenance and sales forecasting
Contract negotiation and renewal management
Cross-functional communication and presentation

Salary and Benefits

On-target earnings range between $130,000 and $250,000 USD, combining base salary and commission.
Uncapped commission structure allowing for earnings beyond the target OTE through account expansion.
Stock options and meaningful equity in a growing infrastructure business.
Comprehensive medical, dental, and vision insurance coverage.
Flexible paid time off policy to encourage recharging.
$1,200 home office and equipment stipend provided upon starting.

About the Company

Runpod operates as the AI Developer Cloud, enabling over one million developers to experiment, build, train, fine-tune, and scale artificial intelligence workloads on a unified platform. The company closed a $100 million Series A funding round in June 2026 and functions as a remote-first team emphasizing speed, ownership, and impactful developer tooling. Runpod is an equal opportunity employer that values workforce diversity and welcomes all eligible applicants in the United States.

How to Apply

To submit an application for this remote enterprise account management position, please visit the official Runpod careers page.

Questions candidates ask

Is this position fully remote?

Yes, this role is remote-first within the United States, though periodic travel to visit key customers or industry events may be required.

What is the expected salary or OTE for the Enterprise Account Manager?

The competitive on-target earnings range from $130,000 to $250,000 USD, structured as a mix of base salary and uncapped commission.

What level of experience is required for this job?

Candidates should have two to five years of professional experience in account management, customer success, or post-sales roles within SaaS, cloud, or infrastructure.

Does Runpod provide equity or stock options?

Yes, everyone on the team receives meaningful equity and stock options to share in the growth and upside of the company.

Are visa sponsorships available for applicants?

Runpod welcomes eligible candidates who can legally work in the United States, but the company is currently unable to sponsor employment visas.

Ready to apply?

The application is on the official RunPod careers page.

Apply on company site