About this role
This role is suited for an individual who thrives on building scalable processes and enjoys operating at the intersection of product, engineering, and sales. The Technical GTM Enablement Manager will be central to scaling the technical readiness of Deepgram's revenue organization. The team is focused on ensuring that the technical field teams—who handle demos, architecture guidance, and troubleshooting—can operate consistently and efficiently. This manager will act as a force multiplier by transforming individual technical expertise into repeatable frameworks and tools for the entire organization.
The core focus of this role involves designing and implementing structured programs for onboarding technical GTM roles and establishing technical standards across various teams. This involves creating playbooks for technical discovery, Proof of Concept (POC) standards, and architecture guidance for common customer patterns. The manager will also be responsible for driving technical readiness for product launches by ensuring field teams are prepared ahead of general availability. This position exists to bridge the gap between deep technical knowledge and broad operational readiness, ensuring that technical efforts translate directly into successful customer outcomes.
Candidates who are energized by fixing existing systems rather than maintaining workarounds and are eager to leverage AI to boost productivity will find this role engaging. Success in this position requires the ability to quickly adopt new AI tools, integrate them into workflows, and operate in an environment where rapid change is the norm.
What you will do
- Own the onboarding and ramp process for technical GTM roles, designing and continually improving a structured program to accelerate new hires' productivity.
- Develop technical field frameworks and playbooks, which include standards for technical discovery, POCs, and architecture guidance.
- Create processes for technical handoffs between pre-sales and post-sales teams to ensure smooth transitions.
- Build and maintain technical certifications, ensuring they remain current as the platform evolves.
- Lead the technical readiness efforts for product launches by partnering with Product and PMM.
- Convert subject matter expertise from various technical roles into scalable enablement materials.
- Build and operate AI-first tools and workflows to support a growing technical organization.
What you need
- Possess at least five years of experience in technical, customer-facing roles such as solutions engineering or solutions architecture.
- Demonstrated ability to own and improve onboarding and ramp programs for technical roles.
- Experience in building technical playbooks, including standards for technical discovery and evaluation.
- Proven ability to provide architecture guidance for complex customer patterns.
- Capacity to lead technical readiness initiatives for product launches.
- A background in turning deep subject matter expertise into repeatable, scalable enablement content.
- Comfort and aptitude for operating in an AI-first environment and experimenting with new tools.
Nice to have
- Experience with AI tools integration
- Background in solutions architecture
Benefits
- USA - Remote
Skills and tech stack
Questions candidates ask
What is the remote policy for this role?
The location listed for this position is USA - Remote.
What is the expected compensation structure?
The posting does not specify the salary for this role.
What tools and technologies are used in this role?
The role requires operating in an AI-first environment, involving the building of tools, agents, and workflows.
What is the team structure like?
This role sits at the intersection of Product, Applied Engineering, Customer Success, and Sales.