About this role
Based in New York, the Staff Process and Performance TPM, AI Transformation role at Trustly involves re-engineering business workflows for automation and AI integration while partnering closely with finance and operations. This position suits an experienced process improvement professional with a strong background in business process re-engineering and financial validation.
Role Overview
The AI Transformation team at Trustly operates at the intersection of technology, product, and people to make company processes AI-native. As a Process and Performance Lead, the professional focuses on hands-on process design, mapping current workflows, determining operational costs, and redesigning operations prior to tool implementation. The role requires establishing documented baselines, validating financial cases with the finance department, and ensuring compliance alongside security measures.
Key Responsibilities
Requirements
Nice to Have
Skills and Tools
Salary and Benefits
About the Company
Trustly is a global leader in Open Banking Payments that builds open banking payment networks and establishes Pay by Bank as a standard at checkout. The company operates globally with teams across Silicon Valley, the US, Canada, Brazil, Europe, and beyond, fostering an inclusive and equal opportunity workplace.
How to Apply
Applicants should apply directly on the official Trustly careers page.
Skills and tech stack
Questions candidates ask
Where is this job located?
This role is based in the New York office, with occasional travel within the US and Europe for in-person workshops.
What is the salary range for this position?
The base salary range is $180K to $240K, and the position offers a bonus.
What certifications are required for this role?
A Six Sigma Black Belt certification is required.
How many years of experience are needed?
Six or more years of experience in process improvement, operations, or business process re-engineering are required.
What benefits does Trustly offer for full-time employees?
Benefits include flexible paid time off, comprehensive medical, dental, and vision insurance, FSA and HSA plans, a home office set-up allowance, an internet stipend, retirement plan matches for 401k and RRSP, and gender-neutral paid parental leave.