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Staff Field Engineer | Germany | Remote

Grafana LabsGermany (Remote)Customer Experience
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Salary
€137K - €164K EUR
Job type
Full-time
Work mode
Remote
Posted
18 Sept 2026
Status
Open · checked 7d ago

About this role

The Staff Field Engineer role at Grafana Labs in Germany is a remote opportunity designed for an experienced technical professional to drive strategic customer engagements and support the presales solution engineering team. This position suits an expert in observability who excels at creating technical content, mentoring peers, and tackling complex architectural challenges without supervision.

Role Overview

The Field Engineering team operates closely with Presales Solution Engineering, Product, and Marketing to provide essential tools, collateral, and subject matter expertise. As a Staff Field Engineer at Grafana Labs, the individual is recognized as part of the top 20 percent of the field team. Working with minimal supervision, this role handles the most strategic customer engagements, shapes product direction, and mentors senior team members. Grafana Labs functions as a fully remote organization with team members across more than 40 countries, providing an innovation-driven environment rooted in open-source values.

Key Responsibilities

Advise on and support strategic deals and customer engagements, collaborating on complex technical challenges without supervision.
Serve as a recognized subject matter expert in one area of the Grafana Platform while maintaining deep knowledge across multiple technologies.
Create and curate end-to-end technical training content, including workshops, how-to guides, and demo scripts.
Architect, engineer, and maintain a live production environment supporting demos, workshops, and proof-of-concept infrastructure at scale.
Act as a key influencer in product direction, representing field engineering in planning cycles to address enablement gaps.
Present at strategic marketing events, webinars, conferences, and panels as a company ambassador.
Mentor senior and staff solution engineers and field engineers.

Requirements

Minimum of 8 years of related technical experience, including at least 2 years in a senior field engineer role or equivalent as an SRE, developer, architect, or presales solution architect.
Excellent understanding of Grafana and associated technologies with subject matter expert depth in at least one area of the platform.
Deep working knowledge across multiple technologies within the observability space, such as Loki, Prometheus, Tempo, Elastic, Splunk, or Datadog.
Expert-level knowledge in an adjacent domain like IoT or AI/ML, alongside demonstrated knowledge across the broader Grafana ecosystem.
Experience creating and maintaining at least one product training asset adopted by a technical field organization.
Comfort with at least one modern programming language and strong understanding of the software development lifecycle.
Working familiarity with Linux and practical experience using AI tools to accelerate day-to-day tasks while retaining final quality control.
Ability to architect modern applications on AWS, Azure, or GCP using infrastructure-as-code tools such as Terraform, Kubernetes, Docker, and microservices.

Nice to Have

Open-source software development experience.

Skills and Tools

AWS, GCP, and Azure
Kubernetes and Docker
Terraform
Linux
Grafana, Prometheus, Loki, and Tempo
AI tools for code generation and review

Salary and Benefits

On-target earnings compensation range in Germany is EUR 137,000 to EUR 164,000, varying based on level, experience, and skillset.
Restricted Stock Units provided for company ownership.
Global annual leave policy of 30 days per year, which includes 3 reserved Grafana Shutdown Days.
In-person onboarding program.

About the Company

Grafana Labs develops Grafana Cloud, a fully managed observability platform trusted by over 10,000 organizations like Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce. Built on open standards, the company operates as a 100 percent remote entity across more than 40 countries. Financial backing comes from prominent investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital.

How to Apply

Interested candidates should apply directly on the official company careers page.

Skills and tech stack

Questions candidates ask

Is this position remote?

Yes, this role is 100% remote with a location focus in Germany.

What is the salary range for this role in Germany?

The OTE compensation range in Germany is EUR 137,000 to EUR 164,000, depending on level, experience, and skillset.

How many years of experience are required?

Candidates must have a minimum of 8+ years of related technical experience, including 2+ years in a Senior Field Engineer role or equivalent.

What benefits are included beyond base pay?

All roles include Restricted Stock Units for company ownership, a global annual leave policy of 30 days per year including shutdown days, and in-person onboarding.

What core technical skills are needed?

Required skills include expertise in cloud providers like AWS, GCP, or Azure, Terraform, Kubernetes, Docker, Linux, and observability technologies centered around Grafana.

Ready to apply?

The application is on the official Grafana Labs careers page.

Apply on company site