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Sr Technical Account Manager - East

DataikuUnited States, RemoteField Engineering
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Salary
Not listed
Job type
Full-time
Work mode
Remote
Posted
17 Aug 2026
Status
Open · checked 7d ago

About this role

Dataiku is seeking a remote Senior Technical Account Manager for the East region in the United States to guide strategic clients in deploying and managing enterprise AI. This client-facing architecture role suits an experienced technical professional with a background in cloud services, systems administration, and customer success.

Role Overview

The Senior Technical Account Manager acts as a trusted architect dedicated to a small portfolio of strategic clients. This position combines strategic account management with hands-on technical guidance, working closely with customer success teams to align on priorities, monitor milestones, and mitigate potential issues across client deployments.

Key Responsibilities

Partner with the Customer Success team and clients to define engagement plans and near or long-term priorities.
Manage project milestones, provide status updates, and proactively address risks or challenges.
Serve as the primary technical advisor providing guidance and hands-on support for platform architecture, operations, security, data management, and monitoring.
Help clients troubleshoot product implementation within their systems and channel feature requests to R&D.
Advise client technology leaders on companion technologies and innovative approaches such as edge computing, deep learning, and advanced MLOps.
Contribute to field engineering scalability through documentation, process optimization, and peer upskilling.

Requirements

Minimum of 7 years of experience in a customer-facing technical role.
Strong Linux system administration background, including networking expertise.
Experience with authentication and authorization systems such as LDAP, Kerberos, Active Directory, and IAM.
Hands-on experience with cloud-based platforms including AWS, Azure, and GCP.
Experience utilizing the Kubernetes ecosystem for setup, administration, troubleshooting, and tuning.
Experience setting up, administering, troubleshooting, and tuning Hadoop and Spark ecosystems.

Nice to Have

Practical experience using Python.
Working knowledge of Java.
Familiarity with MLOps practices.

Skills and Tools

Python
AWS, GCP, and Azure
Kubernetes ecosystem
Linux system administration
Hadoop and Spark ecosystems
Authentication systems (LDAP, Kerberos, Active Directory, IAM)
MLOps and Java

Salary and Benefits

National base pay range of $150,000 to $200,000 USD, determined by factors such as geographic location, internal equity, education, training, and experience.
Eligibility for commission or variable compensation via incentive programs.
Comprehensive benefits including stock options, medical, dental, and vision plans.
Flexible spending accounts, pre-tax commuter benefits, and a 401(k) company match.
Paid vacations, sick leave, parental leave, and employer-paid disability coverage.

About the Company

Dataiku provides the enterprise orchestration layer for building, deploying, and governing artificial intelligence in a single environment. Leading global enterprises rely on the Dataiku platform to run analytics, machine learning, and AI agents securely across multi-vendor environments with centralized governance.

How to Apply

Interested candidates should visit the official Dataiku careers page to submit an application and learn more about the hiring process.

Skills and tech stack

PythonAWSGCPAzureKubernetesJavaSparkMLOps

Questions candidates ask

What is the salary range for the Senior Technical Account Manager role?

The US national base pay range is $150,000 to $200,000 USD, with final compensation depending on factors such as location, experience, training, and internal equity.

Is this position remote?

Yes, this role is listed as United States, Remote.

How many clients does each Technical Account Manager typically support?

TAMs dedicate themselves to a small set of strategic clients, approximately four per TAM.

What level of experience is required for this job?

Candidates must have 7+ years of experience in a customer-facing technical role.

What benefits does Dataiku offer for this position?

Benefits include stock options, medical, dental, and vision coverage, a 401(k) company match, paid parental leave, paid vacation and sick leave, and flexible spending accounts.

Ready to apply?

The application is on the official Dataiku careers page.

Apply on company site